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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 848 reviews
  • Rated 5 out of 5 stars

    back to apple family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had been an Samsung Family for about 10 years+ but I am back to the Apple family. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From ANDROID to IOS!!❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE THIS PHONE!! Disappointed that it doesn’t come with the extra accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no problems with this case, I was even surprised to learn the phone recognizes the case when I put it on, pretty cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss my home button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my home button soooo much! Love the phone and the face feature is pretty cool but sometimes apps won’t close because of the swipe thing. You swipe to close and it does nothing or just moves on the map or scrolls on whatever app you are on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former Android user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Switched from Android. I’m impressed with the messaging features. It makes it so much more fun to mess with my husband!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 ProMax

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My IPhone 12 Pro Max. Wish they would of came out with the purple color other then that#TeamIphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was about time for an upgrade for me I still had a 7 plus and when I tell you it was time it was time. Lol. Love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience buying the new iPhone 12 from best buy. The staff were very helpful and answered every question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Had it since launch and did not have any issues with it. Transferring everything from my old iphone 8 plus was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new features as well as the great camera performance! Everything seems to integrate perfectly with all my Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I’m writing this review after using my iPhone for almost an year. I love it An iPhone is an iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall and Best Buy took $$$ off of purchase when paying for product in full using Best Buy Credit Card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!! Service is always wonderful at the Midtown store. They are always available to help with anything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great until the next one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you'd expect from an iPhone. These phones get better and better if you're willing to upgrade every other year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Samsung after many years love the IPhone. Does a lot more than the Samsung did do miss my free ringtones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling of square edging Very smooth feel and finish with surgical grade stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to apple and absolutely love it!! The switch was so easy and the sales associate was so very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone. I only wished that apple would improve the quality of their cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Makes phone calls. Sends text messages. What else could you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son, he recently lost it and upgraded to the 13. He loved it.

    I would recommend this to a friend