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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 848 reviews
  • Rated 5 out of 5 stars

    The experience was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The service was excellent, will go back again whenever I need whey another new phone in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 max review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! The color is very stylish! I don’t miss the home button as much as I thought I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M ahmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy it’s the best Good products Good quality Good service Amazing employees Thank you Keep the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple made yet another great phone!! Best Buy is always the easiest and most friendly to make purchases!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphonr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and I’m only like 10 %of using the capacity of the phone need more time to explore what else have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple fanboy. So I guess I’m just Bias but I love this freaking phone, it’s Apple so what did you expect?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s everything I hoped for in the first generation 5g iPhone. It’s very durable but get a case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying an iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new iPhone! My salesman was outstanding , Sam. I’ve always had great experiences at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I always owned iPhones. My daughter and I bought them this past March, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. The one I wanted was in stock and set up was easy. The iPhone itself is great of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long wait for everyone else waiting on there carriers but once again Best Buy comes through like a champ thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone XS MAX, the 12 Pro Max is amazing! There isn’t one thing about this phone I would change!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well I think prices good match and blue color is very nice but I just don’t understand why no charge?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was as described. Very sleek and simple to transfer everything from my old I phone to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but be careful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the new screen is more prone to scratches than the older phones though, so be careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My Phone! They made it real easy for me by setting up the phone. I was out the door in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Love the color. Haven’t had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my iPhone 8 Plus. This was a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-iPhone12ProMax5G128GB-Graphite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to purchase Apple - iPhone 12 Pro Max 5G 128GB - Graphite supported by AT&T mobile services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone!!!! Way to go apple and the color is awesome and I get a lot of compliments on it.

    I would recommend this to a friend