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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 848 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Glad I switched from the Galaxy Note 10 5G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. I’ll recommend this to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service and the employee attended me very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it best deal trade old one get new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is just ok..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone has become a revolution but I think they are finally running out of things to do retracting back to the design of the first iPhone IMO!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone still getting used to using it I had a iPhone 7+ before this one so have a lot of learning to do on it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Good phone, bad Best Buy customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really good. The camera quality is amazing. But the Best Buy order process is exhausting. The customer service doesn’t help through chat or calls. Order was received 5 days late. No one tells whats wrong or what needs to be done until I call and check. Could have got a better offer on the phone if I know about the delay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone just Ave to be careful bc if you drop it will crack easy even with a case on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Max to the Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. However the learning curve was rather steep. Once that was overcome it was a breeze to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone but a little too big

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone but if I had to do it over would not get the pro max because it’s a little too big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing extra, nothing missing. Pretty good Apple upgrade. Mag safe is not as big of a deal as it claims to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color gold so I'm very satisfied with this I Phone case and it protects my phone very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. There was no issue with the phone although I had to wait a week for my order.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Let’s stop upgrading and demand our money’s worth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with iPhones over the past few years. The leasing enrollments, price hikes, improvement, etc etc. I only bought a new one because my last model developed a bright light across the screen 1 wk after I finished paying it. And face recognition never worked. Now no headphones or cubes in the box. Price goes up…everything else down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just the same of the 10 max and 11 max I expected something batter

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone overall is good, did have issue when porting phone number took 10 days to get corrected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, 5G doesn’t work everywhere, if you have a iPhone 11 I would stick with that to be honest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and easy to use!! Would definitely recommend at anyone of any age!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    iPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone 12 pro max is kind of to big but great camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband's phone. He hasn't complained about anything except cost.

    I would recommend this to a friend