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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 848 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iphone yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new iPhone… the camera is amazing and the battery life is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Chiice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!! Couldn't be happier with the camera! Also with 5g you can not go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Who needs the Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I'm reviewing the Iphone 12, it gets 5 stars. I've only had it a short time but I'm so glad I finally bit the bullet. I just wish I hadn't been dragging my feet so long to do this. On the other hand, if I'm reviewing customer service at Best Buy, at best it would be a 3 stars. I was sorely disappointed that the individual I spoke with: took my credit card, handed me the box with the phone still wrapped inside, and the receipt and said "have a good day". No offer to set the phone up? Really ? Who needs the Geek Squad? Thank G for Youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Love the iPhone 12!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love the iPhone 12 pro max! The battery is awesome and the phone is super super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy, great battery life, excellent camera, everything works super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    My new iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best phone yet. Ease of use and speed when using multiple apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Still a great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest iPhone is alway the best iPhone ever made, right? Great screen and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. It is a nice size and easy to maneuver. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy camera. Works fast. I thought it would be too big for a phone but it’s a good size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone 12 max pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. It is so easy to use and the camera takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great upgrade if you don’t have the 11 series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new camera and fast at opening and running apps. The new colors are great as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. 5g really is faster. Camera is much better than X I had before

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The night time photos are amazing. Phone is excellent and 5G is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds charge, easy to handle, great camera quality a must buy for iPhone users!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    My favorite phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 12 Pro Max. I like the color and the speed and the size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in love with the camera! phone is pretty big and heavier than i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick customer service. Had exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone 12 Pro Max!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 Pro Max overall is a great iPhone great cámara and very easy to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Definitely will be checking out the next model

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. good pictures. good features...I would buy it again

    I would recommend this to a friend