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Customer Ratings & Reviews

Your price for this item is $36.12per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 230 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 12 Pro Max 512GB's camera quality, battery life, and ease of use. Many appreciate the larger screen size and sleek design, along with the fast 5G speeds and ample storage. Positive feedback also highlights the phone's numerous features. However, some users reported issues with internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-230 of 230 reviews
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Sorry for apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many issues Network Msg doesn’t work sometimes Keeps hanging Internet doesn’t work ****I purchased a 500 plus GB phone*****

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wish I had it to review it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine on 7/7/21, was suppose to be shipped to the store 7/13/21, store doesn’t know where it is and have no clue of when It could be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with best buy service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome, however the best buyrep setup my phone with a new line. My old number has not yet ported for last 10 days and my new phone is useless. Planning to return my purchase and buy from ATT directly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a phone that does not work with my carrier. It has been a disaster. No one wants to fix the problem. The just keep passing the buck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. I will bring my business elsewhere other than Best Buy after my last experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not get your phone from this source

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid full price to receive a refurbished unit. No charger, no cables, no earphones, etc. shameful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still Awaiting the iPhone Arrival...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still awaiting the iPhone arrival. Ordered on December 28, 2020. Apparently shipped by Carrier Pigeon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones... you know

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple has done it again with their updates and malfunctions. I bought this phone in 2020 and finally paid it off June 2023 and then my phone started malfunctioning !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The top of phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Works perfectly. Used for navigation all the time, It never kept virus. I love my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the phone and the phone is still in good quality.

    I would recommend this to a friend