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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 512GB's excellent camera quality, large screen size perfect for media consumption, and long battery life. Many appreciate its ample storage and user-friendly interface, while some find the weight and 5G performance to be less than ideal. The phone's sleek design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Camera quality, Processor speed, Storage
    Cons mentioned:
    5g

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the look of the new a design almost reminds me of the iPhone 4s I used to have but larger. Speed is there, 5G is limited and the pictures are pretty good. I recommend maxing out the storage capacity if you can swing the few extra $$$. This phone replaced an iPhone 7plus and so far no complaints except the price...

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    5g, Weight

    Rated 4 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 12 Pro Max is a good phone but it really is a IPhone 11 Pro Max with a boxier body and Slow 5G which is slower than 4G in every Category except Download Speeds. It will Download movies from your ITunes quicker than WiFi would. But good luck with Watching content uninterrupted without getting a buffering issue and pauses in your movie or tv show. New Gold polish looks better but it scratches easier. I’m overall Happy but thanks to 5G & 512 gb of storage, I will not buy another IPhone. Also the IPhone 12 Pro Max battery is drained quicker than the IPhone 11 Pro Max & IPhone XS Max. But still all day battery not two day battery like my IPhone 11 Pro Max that I traded in for this 12 Pro Max. I love my Secondary Phone the best. It is Samsung Galaxy Z Fold 2 Bronze. Also the 11 Pro Max is heavier and I like my expensive phones to feel heavy and premium not light and cheap like the IPhone 12 Pro Max. But the IPhone 12 Pro Max boxier shape makes the phone easier to hold and feels like you will never drop it.

    I would recommend this to a friend
  • Cons mentioned:
    5g

    Rated 5 out of 5 stars

    iPhone 12 Pro Max Gold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12pro max is a huge step up from the iPhone X which is what I upgraded from. The clarity and performance of this phone tops all the other iPhones. The downside to the phone is the 5G is very slow, thankfully, the phone allows you to switch to LTE which is extremely faster then the 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    5g

    Rated 5 out of 5 stars

    Best 5G Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Takes great pictures and I love the color! Apple has to fix the bug where I loose connection when search for 5G but besides that everything is great!

    I would recommend this to a friend
  • Cons mentioned:
    5g

    Rated 3 out of 5 stars

    NOTHING impressive over my 11 Pro Max 512.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly over rated. @ ¾ screen brightness… battery over half way down in 2 hrs or less. AND NO INDUCTIVE CHARGER included just a USB “C” cable. 5G for $40 extra to “connect” sometimes (Verizon) worthless UNLESS away from my WiFi… NOTHING NOTICEABLE about 5G, retired ibm chief engineer. As for the phone.. just another screen protector $$$ and another new case $$$ (protect)… nothing impressive over my 11 pro max.

    No, I would not recommend this to a friend
  • Cons mentioned:
    5g

    Rated 2 out of 5 stars

    Needs Improvements

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with my phone constantly dropping bars or it will say no service. Called apple, and they were informed it was my network. Poor 5G service. Called Verizon and they wasn’t any help at all. I shouldn’t have traded my iPhone 11 Pro Max

    No, I would not recommend this to a friend