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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 512GB's excellent camera quality, large screen size perfect for media consumption, and long battery life. Many appreciate its ample storage and user-friendly interface, while some find the weight and 5G performance to be less than ideal. The phone's sleek design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What a piece of technology. It’s basically a 512GB computer that fits in your pocket. It’s fast, dependable, easy to set up and use. The battery life lasts longer than most phones. Photos and videos are professional quality, especially in low light. Truly worth considering purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Made the right decision jumping ship from Android

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever purchased. Was an Android junkie for almost a decade and finally wanted to get Apple Watch so I had to get the phone first. Treated myself to this phone on Christmas Eve. Best move I ever made phone wise. Good battery unreal camera fast everything. A tad heavy but I’m a big guy so I am fine but if you have little girly hands don’t bother with this monster of a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 12 Pro Max met my expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone! Great battery life despite the huge screen. The one feature I do kind of miss is the fingerprint which I found easier and faster to use than the face recognition. This phone is bigger than my 6splus but still somehow seems sleeker. Setup and transfer from my old iPhone was easy. Camera is amazing! My only concern was camera lens came loose on my old iPhone so hope this one isn’t going to do that considering there are 3!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Security, build and quality best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life with the big screen on Apple that never crashes applications is a big win. If you really use your phone, a lot, this is the one to get. Seamless integration between applications and Apple's security updates lets you know what other apps are touching. Security alone is enough to sell this, but the big screen great battery and sound along with camera makes this a perfect phone for this year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Apple I phone 12 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest I phone ever made. Size,battery,camera,size,looks all excellent. This is my 13th I phone and it’s by far the best. Great great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Storage

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone 12 Pro Max . . . so far, all good things-longer battery life, more storage and a little larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new IPhone 12 Pro Max has much better battery life and the camera is a big improvement over my IPhone X

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    It’s an iPhone!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Big screen and Battery life is awesome and you will get used to the larger size quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Bigger is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone going from IPhone 11 to the pro max was a big jump in screen size! Love the bigger screen and battery life. No issues with phone easy to get setup if you have existing iTunes and backed up phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best. iPhone. Ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The battery life is phenomenal and the camera is the best thing about it. It serves as my workhorse throughout the day, with plenty of life to carry me through the evening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Typical Iphone But With EXCELLENT Battery Life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's an Iphone. Bought this for myself as an upgrade from an Iphone XS Max. Battery life is SO MUCH better than the XS Max and the camera is some better but not by much. The XS Max has had battery life issues since it's release and was getting on my last nerve. The Pro and Pro Max easily go all day whereas the XS Max could only go about 10 hours before needing a recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have plenty of iPhones and this phone has been the best hands down the camera is unbelievable and the battery is amazing can’t go wrong with the 12 pro max. Don’t be cheap and get the others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Battery time seems longer per charge. Very nice Retina display. Photos are very sharp and detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Bigger than last year's pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest better and slightly bigger than last year's pro max. Battery life gets me through the day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great phone. Battery last a long time. Screen size is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and the camera is professional quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iPhone out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest and greatest iPhone, super snappy and high-quality. This iPhone is very bright and battery last forever! There’s not much to say other than that it’s an iPhone and you know it’s gonna work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Don't put off getting this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she absolutely loves it. Yes, it is expensive but you truly get what you pay for here. The battery is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing improvement from my old iPhone 7. I love it. The battery (now that it’s still rather new) lasts 2 full days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market right now battery is awesome and works great can not complain apple doing great things as usual

    I would recommend this to a friend