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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 512GB's excellent camera quality, large screen size perfect for media consumption, and long battery life. Many appreciate its ample storage and user-friendly interface, while some find the weight and 5G performance to be less than ideal. The phone's sleek design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Happy with my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera, Excellent screen resolution. Very quick!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage
    Cons mentioned:
    5g

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the look of the new a design almost reminds me of the iPhone 4s I used to have but larger. Speed is there, 5G is limited and the pictures are pretty good. I recommend maxing out the storage capacity if you can swing the few extra $$$. This phone replaced an iPhone 7plus and so far no complaints except the price...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What a piece of technology. It’s basically a 512GB computer that fits in your pocket. It’s fast, dependable, easy to set up and use. The battery life lasts longer than most phones. Photos and videos are professional quality, especially in low light. Truly worth considering purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Made the right decision jumping ship from Android

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever purchased. Was an Android junkie for almost a decade and finally wanted to get Apple Watch so I had to get the phone first. Treated myself to this phone on Christmas Eve. Best move I ever made phone wise. Good battery unreal camera fast everything. A tad heavy but I’m a big guy so I am fine but if you have little girly hands don’t bother with this monster of a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 256 XS Max. This phone is noticeably faster, the screen .2 larger, 2x the storage capacity, camera output visibility better...just to name a few. Really enjoying the option of RAW camera files. Overall, very pleased with the upgrade decision.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Reminded me why I fell in love with iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used iPhones since the very first in 2007, and while it’s taken me a bit to adjust to the hot corners and absence of a home button this phone is so intuitive it’s been an easy transition. Great camera, super fast processing, and a huge screen. Totally worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrades to the device are subtle, yet effective. Having Apple go back to the iPhone 5 design on the edges was a nice touch. It makes a huge device feel better in the hands. Camera is of course amazing. And the speed? Don't even think there is something faster.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    BYE BYE iPhone 11 Pro Max!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bye bye iPhone 11 Pro Max! This phone is simply amazing! The bigger screen is awesome! I think the best part I love is the square design fits perfect in my hands, plus the Nostalgia iPhone 5 effect! Very fast and surprised 5G is availability is pretty much everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Worthy upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, easy set up, fast and as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Liking my new iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 12 Pro Max for the camera, speed and overall capacity. So far, I’m impressed. I had an Android before this and although it took some getting used to, navigation wise, I’m satisfied with my new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone Lover!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an Apple iPhone since the iPhone 4, and I absolutely love this model! The iPhone 12 Pro Max design reminds me of the iPhone 5 series brought back in a newer edition. The overall camera, processor, and features are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Masterpiece!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast and the Pacific Blue color is crazy cool! Happy to see the edges back!! Camera rivals and exceeds many standard cameras on the market today!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Team iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my new phone. The 3 cameras, the speed, everything about it is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Met every expectation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as expected with Apple; fast, high quality camera and overall an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 12 Pro Max over iPhone 13

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone that Apple is ever made. Hands-down best photo quality, great processors speeds. Never crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    My IPHONE 12 PLUS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like everything that it has . the color , the camera , the fast it is. I enjoy every moment i use it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Bigger than last year's pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest better and slightly bigger than last year's pro max. Battery life gets me through the day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Don’t wait but now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Super fast and super great pictures and videos! Best phone to date!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Worth the bucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast throughout all functions. Great camera. Many other subtle upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone 12 Pro Max. It’s a lot faster and the camera is GREAT!!!

    I would recommend this to a friend