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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 512GB's excellent camera quality, large screen size perfect for media consumption, and long battery life. Many appreciate its ample storage and user-friendly interface, while some find the weight and 5G performance to be less than ideal. The phone's sleek design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    iPhone6s(32GB) to iPhone12 Pro Max(512GB)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I’m coming from the iPhone6s with 32GB to the iPhone12 Pro Max 512 GB. Major upgrade! The camera is why I invested in the phone and I am pleased with the phone overall! It is massive! I like how big it is. So much storage and I have only had Candy Crush reboot/crash on me lol. I love the speed and the setup of the new iPhone! But again, that camera and fancy editing features is where it’s at! The camera quality is better than my canon power shot and the photos come out nice and crisp, especially at night! Great phone! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    A perfect photo for photo sharing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most impressive thing about the iPhone 12 Pro Max is the stunning quality of the photos! I take a lot of photos of my grandchildren and share with family and friends, and chose the phone with the most storage for all those photos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage
    Cons mentioned:
    5g

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the look of the new a design almost reminds me of the iPhone 4s I used to have but larger. Speed is there, 5G is limited and the pictures are pretty good. I recommend maxing out the storage capacity if you can swing the few extra $$$. This phone replaced an iPhone 7plus and so far no complaints except the price...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What a piece of technology. It’s basically a 512GB computer that fits in your pocket. It’s fast, dependable, easy to set up and use. The battery life lasts longer than most phones. Photos and videos are professional quality, especially in low light. Truly worth considering purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 256 XS Max. This phone is noticeably faster, the screen .2 larger, 2x the storage capacity, camera output visibility better...just to name a few. Really enjoying the option of RAW camera files. Overall, very pleased with the upgrade decision.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    5g, Weight

    Rated 4 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 12 Pro Max is a good phone but it really is a IPhone 11 Pro Max with a boxier body and Slow 5G which is slower than 4G in every Category except Download Speeds. It will Download movies from your ITunes quicker than WiFi would. But good luck with Watching content uninterrupted without getting a buffering issue and pauses in your movie or tv show. New Gold polish looks better but it scratches easier. I’m overall Happy but thanks to 5G & 512 gb of storage, I will not buy another IPhone. Also the IPhone 12 Pro Max battery is drained quicker than the IPhone 11 Pro Max & IPhone XS Max. But still all day battery not two day battery like my IPhone 11 Pro Max that I traded in for this 12 Pro Max. I love my Secondary Phone the best. It is Samsung Galaxy Z Fold 2 Bronze. Also the 11 Pro Max is heavier and I like my expensive phones to feel heavy and premium not light and cheap like the IPhone 12 Pro Max. But the IPhone 12 Pro Max boxier shape makes the phone easier to hold and feels like you will never drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone, especially the camera. Amazing low light capability. Looks and feels great and has absolutely no lag whatsoever. Bought the 512 gb model so that I don’t run out of space on my phone. The Matt gold finish looks very elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    iPhone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing phone and the service while buying it was exceptional! long lasting battery and lots of storage. easy to use and the camera is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Storage

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone 12 Pro Max . . . so far, all good things-longer battery life, more storage and a little larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Best phone EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m coming from a 256 go XS Max & while they are VERY similar, I LOVE both, I have to give the crown to the 12 pro Max!!! Especially with 512 go space!!! I LOVE the camera, it takes AMAZING pics of our boys!! A cat & dog, but they are like our kids lol, I would definitely buy again, I got graphite & the wife got silver, she loves hers to!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    My wife loves this upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for our anniversary and she absolutely loves the quality of the camera and the huge storage capacity. she upgraded from an iPhone X.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone and camera. Lots of storage. Beautiful clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Great features and nice storage for photos. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good camera on phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my wife, she really likes it...plenty of storage for photos

    I would recommend this to a friend