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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 512GB's excellent camera quality, large screen size perfect for media consumption, and long battery life. Many appreciate its ample storage and user-friendly interface, while some find the weight and 5G performance to be less than ideal. The phone's sleek design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Made the right decision jumping ship from Android

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever purchased. Was an Android junkie for almost a decade and finally wanted to get Apple Watch so I had to get the phone first. Treated myself to this phone on Christmas Eve. Best move I ever made phone wise. Good battery unreal camera fast everything. A tad heavy but I’m a big guy so I am fine but if you have little girly hands don’t bother with this monster of a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    5g, Weight

    Rated 4 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 12 Pro Max is a good phone but it really is a IPhone 11 Pro Max with a boxier body and Slow 5G which is slower than 4G in every Category except Download Speeds. It will Download movies from your ITunes quicker than WiFi would. But good luck with Watching content uninterrupted without getting a buffering issue and pauses in your movie or tv show. New Gold polish looks better but it scratches easier. I’m overall Happy but thanks to 5G & 512 gb of storage, I will not buy another IPhone. Also the IPhone 12 Pro Max battery is drained quicker than the IPhone 11 Pro Max & IPhone XS Max. But still all day battery not two day battery like my IPhone 11 Pro Max that I traded in for this 12 Pro Max. I love my Secondary Phone the best. It is Samsung Galaxy Z Fold 2 Bronze. Also the 11 Pro Max is heavier and I like my expensive phones to feel heavy and premium not light and cheap like the IPhone 12 Pro Max. But the IPhone 12 Pro Max boxier shape makes the phone easier to hold and feels like you will never drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    New Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the ‘fun toy’ purchase. The screen display is large; the camera quality is excellent. The device is heavier than the last iPhone (X) I had however the pros outweigh the cons.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Only thing I dislike is that it’s a little heavier than I expected but not a big deal

    I would recommend this to a friend