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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 512GB's excellent camera quality, large screen size perfect for media consumption, and long battery life. Many appreciate its ample storage and user-friendly interface, while some find the weight and 5G performance to be less than ideal. The phone's sleek design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 262 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Great camera. Great color. Quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone don’t really know if it’s worth 1400.00 though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Typical iPhone, solid camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, bought this for the camera. 100% does not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 12 Pro Max, pictures are absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Mobile Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the features. Great Pictures, Memory is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful phone I’ve ever owned. Excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it, the best iPhone so far I been owned

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone. The camera is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful associates and knowledgeable. The overall process was easier than expected! They explained everything about the phone, ways to download previous Apps and photos. Setting up the ICloud account. The accessories selections were great and readily available. Would definitely recommend going to your local Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I recently made the switch from Samsung to apple after my phone died on me, and talking to my boss on how she liked her switch as well. It takes some getting familiar with the phone and the differences, but overall please with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super sleek and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and fast...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best f-in phone yet beautiful it is yes yes!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone - don't buy it from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Best I've ever had and a nice step up from the Note 10+ I had. Glad to be back with Apple. If nothing else, the apps are just better on iOS. Just don't buy the phone from Best Buy. The girl wasted 2 hours of my time in the store trying to activate it and I got it done in 5 minutes when I got back to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-phones rule!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Android kicking and screaming but am so glad I did. This I-phone is far superior to the android devices I’ve used. I was pleasantly surprised at how easy it has been to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price with a trade in

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone My little brother on my plan so he got this. he traded in his old phone for this. I always use bestbuy to trade in phones sometimes they offer more for the phone and extra bonuses when you use bestbuy to get what you want no matter who the carrier is.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the phone, I wish it came with the box like previous iPhones but overall nice phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Smart phone. So far I am still learning about this tracking device. So being as busy as I have been makes it a good tool to have in one’s hand. Who knows how many others are able use this same device when I’m not. But that shall be known eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 Max pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new phone, and the fact that it’s stronger than my previous one so I can see the blue color under my clear case and and glass protector. I’m looking forward to learning more camera techniques too. I got a great trade in on my 10x max too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed receiving my iPhone 12 Pro Max as a graduation gift. I had a iPhone 7 Plus previous, the only difficulty i had was learning how to use this phone without the home button. Since i learned it i have found this is quite easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Huge phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for low light. Huge difference from the iPhone 7+. Sucks how different the pro max is from the pro.

    I would recommend this to a friend