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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 864 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 5G 128GB's camera quality, battery life, and its size. Many appreciate the phone's performance, ease of use, and the available storage. Positive feedback also highlights the lightweight design and the fast 5G capabilities. A few users mentioned preferring a higher display refresh rate and a home button, but these were less frequent concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 864 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iphone from best buy as it was giving the delivery at the earliest in comparison to other stores. The phone came on time and exactly the color I wanted. The phone has amazing camera and takes the professional quality picture. The rest about iPhone is simply awesome anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's good to used the for my wife, she very love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid device from Apple as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone with awesome performance and better battey life. Phone is similar to Iphone 12 previous version but has few upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my new iPhone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and iPhone setup was quick and painless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    Voice breaks during the call

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased New iPhone 13 5G 128 gb from best buy. The phone had a defects. When I call the voice breaks frequently for a second during the call. For the uber app it blinks several time when I try to open it. This iphone disappoint me. The display, camera quality and battery life is good. But it have some defects. We cannot expect this quality from Apple. Unhappy with this phone so I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great replacement for an iPhone SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this iPhone to replace my daughters iPhone SE 2020. The screen size difference is huge. She loves it. The bonus $200 trade in amount really guided the decision for us to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition and setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone13 for my wife and we couldn't be happier. We found out there was to be something like a $45 for the Geek Squad to help make the transition from her old Windows Phone to the iPhone. But here's the best part: Since she already has an iPad, all we needed to do was connect to our network, confirm that she shares the same AppleID, and the phone transferred everything she needed over. So, save on the set up if you have another Apple item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! I was glad to purchase it. And the sales staff was easy to work with and very helpful. Unlike those jerks at T-Mobile who lied to me and wouldn't help me get a phone from them!!! Always buy at Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Experience in purchasing the new phone at bestbuy. Deal was great and phone off course apple stable and reliable products speaks for it self. Nice fast phone and familiar software as always. Nice great photo-taking experience and clear. Definitely improved call quality when picked upto ear and the speaker is nice also. Screen is sharp and convenient button locations If you are holding an old phone take advantage of some of the seasonal great deals at best buy and upgrade yourself and see a huge improved difference.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Another iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the standard model iPhones this is just another with a few upgrades. I do love the green, just wish the back wasn’t shiny and more matte. But outside of that I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Great videos but memory management causes crashes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new camera and cinematic video mode is impressive however the phone's performance is glitchy. One major issue is that the videos don't automatically play and the slideshow will crash due to memory issues. You would imagine that since the pro has more memory than the other versions that there would be less crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great experience buying an iPhone at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best trade-in value for my old SE 2, and store pick-up & drop-off of old phone was quick and easy. Great Apple product as usual. Better screen and battery lasts much longer compare to my previous SE 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice update!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my best option .. it’s light and thin . I came from 7 plus I’m still Getting use to slide from the corner to get quick access to my camera . But for sure the battery life is wayyyy longer than my previous phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exceed expectations compared to iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Way better battery life than iPhone 12. If you have the opportunity to upgrade, I would do it without a doubt. iPhone 13 is better and more with its superior performance and camera features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    PERFECTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECTION! I WAS SURPRISED AT THE QUALITY OF THE CAMERA. TAKES BEAUTIFUL PICTURES. SOUND IS CRISP AND CLEAR, SOUNDS LIKE THERE IN THE SAME ROOM WHEN YOUR TALKING TO THEM. VERY HAPPY

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE this phone! Got this coming from a iphone 12 mini and the bigger phone makes all the difference in the world for my old age eyes, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone through a trade in deal for an iphone 12, I have to say for the price it's a great phone! It is fast and I know they'll be updates for years to come. No regrets and the red is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and all day battery. Wish we had better color choices for 13s.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a phone and a camera, but the IPhone's exceeded the high end camera's resolution quality. I saved over $800 by just purchasing the phone and using it for double duty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Getting to like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery storage. Had Androids before so some adjustment to Apple. With practice I’m getting use to it. Only downside is when traveling internationally those networks can’t support 5g.

    I would recommend this to a friend