Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 5G 128GB's camera quality, battery life, and its size. Many appreciate the phone's performance, ease of use, and the available storage. Positive feedback also highlights the lightweight design and the fast 5G capabilities. A few users mentioned preferring a higher display refresh rate and a home button, but these were less frequent concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 864 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Apple iPhone se(2020) & was looking to upgrade, got three different deals & money from my se. Everything looks great & works great, battery lasts all day, glad I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade over 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, may not be a lot of differences this and my prior 11, the 13 is much quicker and battery life is significantly improved. BB had a fabulous trade in deal I took advantage of.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife. She is very happy with it. She doesn't like not being able to turn off the 'combination screen', but that's iOS more than the phone. Battery lasts well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone a good 5g got it for 699 good price for it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone and a great price with the $540 trade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and a great price with the $540 trade in Improved battery life plus 5G the only draw is all the accessories for the Iphone 11 don't work even though both are 6.1 screens

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works Well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently purchased the iPhone 13 and it works very well. The camera is pretty good and I’ve dropped it a few times but no major scratches because of the shield.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery champ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speedy phone and the face id is a great feature that i love. The battery lasts very long as i don’t even need to charge it when i get home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone and easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good. I would definitely recommend this if you don’t want or need all the pro features since this still has the oled display and really good cameras

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift for daughter as an upgrade to an XR and so far she loves it. It's much faster, clearer screen and most importantly, the battery is very much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth trade in experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and good experience to pickup and tradein at Bestbuy for the new iphone. This iphone 13 promotion is really good. and the phone is perform great as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I-phone 13.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The battery is good for a long time. My old iPhone 7 was having to be charged a couple times a day. It was time for a new one and the 13 was a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It’s what I expect from Apple. Best Buy was the only merchant that had the color white in stock and the price at Best Buy was the lowest price anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple at it again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much has changed from the 12. But if you’re upgrading from an older device you will definitely like all the futures it has to offer, plus a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The ideal camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need it!! Yes I do! I'm blown away at the cameras of this phone. Long time iphone user who skipped the 13 so far in thinking of actually getting it for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife, she was using iPhone 8 and this is a huge upgrade for her, she is enjoying it, taking lots of pictures, battery life is good and last all day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks so much better in person and I absolutely love it so far. Went from the iPhone 11 to the 13. The battery life is amazing on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my iPhone 13

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! This was a nice upgrade from the iPhone 11. The OLED screen is much clearer and the colors are more vibrant. The battery life is just amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I’ve wanted and more! The camera works great, the screen looks good, and BestBuy Trade In made it a hassle-free and cost effective experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13 Product Red

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with Trade-in of my iPhone11 and it was smooth process with the Helpdesk team in Best Buy. Iphone13 128 GB, nice look with slim design , loving it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 y/o as a Christmas gift. I upgraded his XR. The camera is so much better and he loves the MagSafe charging option.

    I would recommend this to a friend