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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 5G 128GB's camera quality and battery life, with many praising the clear pictures and long-lasting power. The phone's ease of use and screen size also receive positive feedback, with users appreciating its intuitive interface and comfortable dimensions. Positive comments also highlight the appealing color options available. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 428 reviews
  • Rated 5 out of 5 stars

    Apple ecosystem just works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple ecosystem just works. Everything from setup to transfer data from my old phone was seamless. The battery life, screen, and speed was noticeably better than my old iphone. 128GB is also plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Takes great pictures and have had no connection problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different green but okay for

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for 5 months just to get the new color but … it’s not the green what I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, works great & is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 is a great phone for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 13 is a great phone. My husband upgraded from iPhone 11 and he really likes it. It's lighter but great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, quick and smooth feeling and camera quality is amazing! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very very Great, BestBuy is hands down the leading competitors in the electronic industry. Rate it a fat 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less glitchy than 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 phones at the same time. The 13 is much more reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing phone I recommend Best buy to everyone and anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    iPhone 8 to iPhone 13 is a Great Leap in Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in bad need of an upgrade being that I was still using the iPhone 8. Not Pro either. The battery life, the camera, the speed and the screen was well needed. Plus I didn’t see much upgrades coming in the next generation. So probably 15, or whatever they name it, is going to be the next generation shift. Also, as a FAMU Alum, the Green color hits hard. 1887 COLAC Strike!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Not surprised, it’s Apple, but still impressed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this iPhone 13 a lot! It took some getting used to. Bigger, but not too big, more responsive, I was an SE owner. It’s more interactive, Love that. The security features are greatly enhanced, that may be the best feature of this phone. But people want to know about the camera… I must disqualify myself here, I haven’t used them very much yet but so far I’m impressed! Wouldn’t trade it for anything at this point ~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for something reliable? This is the phone. The user experience with this phone is great, not only is it super easy to use, but it’s very reliable. I have not experienced any glitches or hiccups since having this IPhone 13. I bounce around the world of android and IOS a bit, but I have noticed that since I’ve had this phone, I have been content with keeping this as my daily driver for a while. Sure there might be phones that have a camera zoom 5x or give you a notification light, but when it comes down to it this phone does what you need when you need it. If reliability and longevity are what you are looking for in a phone, then this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Another high-performance iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13, like most Apple products, performs well. It’s relatively light weight and is easy to use. Camera works great. I’m satisfied with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fiery Red Iphone 13 upgrade was just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smaller dimensions than my Iphone 8 plus! More than that, I love the bigger screen dimensions!. The RED color is cool. The video quality for viewing live streaming is fantastic. The speaker is loud enough for my old ears to hear calls or music or podcasts without needing a bluetooth speaker. The big adjustment for me was loosing the physical home button to close an app when I'm done. doing the swipe-up from the bottom of the screen takes me a few tries before I get the list of open apps but I'm getting better at each day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is one of the best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine about 2 years ago. Apple is one of the best! Phone is still working like the first day I bought it! The amount of storage is plus too! At first I thought I would feel like the size of it was going to feel too small but it’s actually the perfect size! Not too big and not too small!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Apple iPhone 13 Green Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad I decided to purchase Apple iPhone 13. First, the battery life have given me more mobil time for the average user. Second, the iPhone 13 can be held securely without a need for an accessory. I am still learning more about the seconds saving features. I highly recommend the iPhone 13. I purchased the nice new color green. Great purchase from AT&T Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife upgraded from X. Great camera, speed and battery. Huge upgrade from X or older.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Epic phone yeah

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable phone. The vibrant red also adds some points to the phone :D

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Kathy'sphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures are very clear. The face recognition is especially nice since my fingerprint didn't work to unlock my phone, and is so quick. It is very easy to switch from app to app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Mini

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Mini. I can easily hold the iPad when checking emails, posting, and watching tv, videos, and movies. Especially useful on airplanes and traveling without my laptop. Much better viewing than using an iPhone as I don’t care for the larger sizes that don’t fit in one’s pocket.

    I would recommend this to a friend
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