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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the iPhone 13 Pro 5G 128GB's camera quality and battery life, with many praising its performance in these areas. The screen size also receives positive feedback, although some find the phone's weight takes adjustment. Positive comments also highlight the refresh rate and 5G capabilities, along with its ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 722 reviews
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPhone 13 for my son last month and it hasn’t failed to impress us. He had an iPhone 8 and my wife and I are also longtime iPhone fans. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice colors, sleek design, and compact. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tmobile Apple Iphone 13 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My transaction coupled with an iphone trade in went smoothly. My new Apple Iphone 13 pro was definitely a very good deal. Thanks Best Buy and their Customer care support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy team was awesome, product is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new to the iPhone family and the Best Buy team was awesome giving me insight, tips & tricks! coming from decades of andriod - glad i made the change! it really is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    ok to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much difference from 12 pro but better camera. ok to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try new one for slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good as iPhone 11 Pro Max it’s thicker than 11 pro max

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVED IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the iPhone 13 pro for my son and I have to tell you that he is loving it. Thank God that the store had it in stock and the process was pretty easy. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, when we always get free 3-4 months of subscription music and TV when buy the apple products. just bought the ip 14 pro

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    only graphite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok ,Pro max too big and heavy. Just ty the 13pro

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well constructed phone. Very nice 120hz display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone, of course it’s amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big apple fan, the device is great per usual. It’s my first pro version of an iPhone tho, and I have to say the better zoom and photo quality is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All awesome same boring iPhone. But again, flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pocket size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much more than the other options available. This is the perfect pocket size, in my opinion. It's beautiful and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a replacement phone for my daughter in a short notice without dealing with T mobile store lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good at the store. Zac was patient and made the whole process good. The phone is perfect and loving it. Everything is needed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good but I still prefer Android overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a staunch Android user but my employer purchased this as part of the gig. And now that I've been using it as my daily driver for several weeks instead of my Pixel 6 I have a few thoughts on the ecosystem. First off Apple is very my way or the highway which can be frustrating in some scenarios. For instance, I cannot control the exact location off the icons on my home screen like Android. But probably my biggest pet peeve is the weird land of iOS filesystem. I should have full control over the files on my device allowing any app to read/write files that I intended for such purposes, however sometimes app created files/downloads will sometimes (most of the time) be blocked by Cross app access whilst on Android there's no shenanigans here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to get iPhone 13 early but I was not getting the desired color but my nearby store had that color and the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone 13. Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin gave us the service. Very knowledgeable and friendly, they need to have more employees like him. Thank you for your service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 11 Pro to this iPhone 13 Pro. It really wasn't worth it. The 5g is not much different then my 4g and I still have poor signals. This phone runs hotter then my old iPhone 11. I am disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it my New 0hone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new IPhone 13 pro. It’s just fantastic. And thanks a lot for help me transfer all my information. Best customer ever

    I would recommend this to a friend