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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 394 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 13 Pro 5G 128GB's camera quality, battery life, and ease of use, with many praising its performance and sleek design. Positive feedback also highlights the improved screen size and 5G capabilities. However, some customers noted the phone's weight and high price as potential drawbacks. The overall sentiment suggests a highly-regarded device with a few minor areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 394 reviews
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The only thing I didn't like was the thickness of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great IPhone 13 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone I ever had. The cameras are outstanding for taking pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Fine, nice camera, phone similar to iPhones I had for 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone easy to use i can pair it with any of my apple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my apple phone. Been a apple girl for many years won't buy any other phone. Go with the best in the world! Save yourself a headache. It is worth the money, remember you get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone service with this purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech for this cell phone purchase was Lily and she was great. Knowledgeable, efficient and friendly. She stayed 40 minutes beyond the end of her shift and was friendly about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it just a smart phoen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an apple product it does the job is supposed to do. but I am sure in about 2 to 3 years apple will make it useless and I'll have to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone 13Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPhone 13 pro. My customer service rep. MyKal was excellent.extremely nice,professional,and patient. I would highly recommend the phone and Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Not so sure about ATT service……. 5 G ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best birthday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought 3 of these phones as Birthday gifts for my son my 11 year old daughter and one for my husband and I haven’t had any complaints as yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician/ Tristen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician, Tristen, Was phenomenal! He was able to set up our phones and transfer all our data expediently. He was extremely patient with us being senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with good camera. Miss the freedoms I had with my Android. Tethered to the Apple Universe. Switched because work/friends are tethered to this brand. Will probably switch back at some point. Camera is good but not quite the quality of Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13 Pro Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new iPhone 13 Pro Max; Tevin was absolutely the best in setting it up, moving the data & getting me out the door in 1 hour. Couldn’t be more happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone13 purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new personal cellphone following my retirement. This one had the features, advantages and benefits that met all my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great product from Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an excellent product from Apple. Worth the upgrade with the bigger lenses and sensors for better image quality. 120hz screen is a nice addition as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Apple. Always excellent and worth the upgrade from iPhone 10 with the bigger lenses and sensors for better image quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT NEW PHONE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short time I have this phone. I really like it. Lot of changes from my old phone but I am enjoying learning all about the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You mad bro?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife can no longer guess my password, as I have face recognition. I would like to thank may girlfriend for purchasing this gift for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a iPhone7, self explanatory on the improvements since then, but I’ve had no issues with this phone since owning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still in love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in love with this iPhone will not update to the new one that looks exactly the same! Lol

    I would recommend this to a friend