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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 394 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 13 Pro 5G 128GB's camera quality, battery life, and ease of use, with many praising its performance and sleek design. Positive feedback also highlights the improved screen size and 5G capabilities. However, some customers noted the phone's weight and high price as potential drawbacks. The overall sentiment suggests a highly-regarded device with a few minor areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 394 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in perfect condition and was also very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a new phone so he choose this one. He likes the shape of it but not much of a difference in apps, etc from the XR

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Nuisance phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone already locking up and store can't help since it is past 14 days of purchase. Had my last phone for Many years and not a problem and then buy this expensive one and having issues already. Also, why is this thing so darn heavy? Only 1 month old.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone became a problem and was stolen from me so I can’t track it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Time to upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Wish I had gotten the plus size though because the keyboard seems smaller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone but I don't like how big it is. The phones keep get bigger and bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid upgrade, nice new color.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid upgrade from my old XR. Like the cool new green color as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So what it is iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not get crazy about this iPhone. It is the same ast iPhone 12 or 11 or so...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wish the camera was as good as the Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but a bit bummed my friends new samsung has a better camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool phone, little heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet phone. I wish I need 7 more. Great except what is not great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just An Average Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not seem that there have been substantial improvements over the past 3 years. The battery life doesn’t seem much better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intermittent Garbled sound when talking to others, not impressed with camera when compared to previous I phones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson Marco completely failed to perform his job. I asked to buy a new iPhone 13Pro so I could give it to my daughter for her birthday. I told Marco I did not want the phone activated. Can you guess what Marco did? He activated the new phone, deactivated one of my other daughter's iPhones which is the exact same phone as the one I purchased today. Now I have to take time out of my day to go to AT&T to fix the problem Marco created because he didn't listen to simple instructions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold a used phone as New.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was sold to me as a re- package phone. I notice when I was attempting to put on a screen protector that the phone had one already on it! And to make matters worse, it was on upside down! I don’t know who to blame for this, Best Buy or Apple. I wasn’t able to return it without being charge for a restocking fee. and don’t know if it’s been refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY screwed up my AT&T Account

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone and it had battery issue so I had to return the phone. When i repurchased the phone, Best Buy removed the AT&T Next up feature from my account which results in me not being able to upgrade the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I Phone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get old the swipe screen does not work very will

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to use. Have used cell phones since 90's

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen freezes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen freezes frequently, internet access is very slow. Not happy with purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine, sales team horrible. Was totally mislead on pricing.

    I would recommend this to a friend