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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 394 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 13 Pro 5G 128GB's camera quality, battery life, and ease of use, with many praising its performance and sleek design. Positive feedback also highlights the improved screen size and 5G capabilities. However, some customers noted the phone's weight and high price as potential drawbacks. The overall sentiment suggests a highly-regarded device with a few minor areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-394 of 394 reviews
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an upgrade from the iphone xr to the iphone 13 pro. so far everthing is working great! I recomend you getting this upgrade if you haven’t already. Great Quality with the camera and everything! overall it’s a good new start. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought unlocked and carrier free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from my old phone in less than a half hour. Just laid my new iPhone 13 pro next to my old one and let Apple Quick start do the rest. No need to deal with the phone company or geeks. Apple, I luv you crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to iPhone 13 Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into the store to have the Geek Squad replace the battery in my iPhone 7. They could not perform the service as the screen had a minor crack. So I had to buy a new phone. The sales associate was extremely helpful and knowledgeable about the product. She was very professional and verified every option , including if I wanted to pay in installments or all up front. She pointed out the differences between my old phone and the new one, including what accessories would not work on the new phone. It was very pleasant exxperience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A True Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to convert data to new device, expedient purchase and deli

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Pictures are wonderful Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They work for 3 months, then the problems start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the reviews on here are posted after a week, 2 weeks, a month of ownership. Let’s try after 9 months. Not 9 years, but 9 MONTHS. Exact same story as the iPhone 12’s. They work great for 3 months. Then there’s a glitch here and there. No problem. Everything has a glitch now and then right? Then the glitches start taking time to fix. 2 minutes, then 10 minutes, then an hour, then seemingly unfixable. So now at 9 months, notifications in all categories are sporadic. They even disable themselves at will. Then, I can no longer text anyone with an Android phone - now half of the population is unreachable. Speaker phone shuts off and on randomly in the middle of conversations. Voicemail notifications now take 2-3 days to show up. Same number of problems happened with the iPhone 12, at which point I returned it for replacement. Apple sent it back to me saying there was nothing wrong with it, and charged me for another phone while under APPLE CARE. There are serious problems with these phones and with Apple. I’ve had iPhones going back to iPhone 6, and had ZERO level of problems as I’ve had with 12 and 13. If you need a new phone, get a good Android.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanx very much I will always go to ur store becs I luv everything I buy from ur store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doctor J

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I would strongly recommend this IPhone 13pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Christmas present which I gave him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My IPhone 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! I am enjoying my new IPhone very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy for all of my electronics……..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SIM card not working even though charged me $30

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SIM card Best Buy give me doesn’t work even though they charge me $30. No working SIM card can’t test the phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is ridiculous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to get the iphone at bestbuy is if you finance it at ATT. I redeemed my amazon balance for best buy gift cards and now am stuck with the balance.

    No, I would not recommend this to a friend