Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the iPhone 13 Pro 5G 128GB's camera quality and battery life, with many praising its performance in these areas. The screen size also receives positive feedback, although some find the phone's weight takes adjustment. Positive comments also highlight the refresh rate and 5G capabilities, along with its ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 722 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Cameras are awesome but the screen is the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much it’s amazing such a step up from my iPhone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Android I'm not really seeing much of a difference in a day to day usage. Apple does a great job with their ecosystem of equipment, air pods, apple watch, and the ipad all work so well together thats something android could never do. I do however miss my "hey google" shortcut because siri is useless. overall its a great phone and I'm very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Better camera than previous iPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks good and feel solid in hand. 5G connection appeared to be inconsistent, not sure is T-Mobile weak signal or phone's reception. Camera takes better picture than the previous iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During this experience, I was helped by great associates and the manager. Matthew helped me purchase my new iPhone 13 Pro and it was during the last 30 minutes before close. The manager Desiree was also very helpful in making sure things went smoothly during this time knowing the store was about to close. I am very thankful and I would recommend Matthew and Desiree for the service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Switched from Android to this and will never look back.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet first time having a pro edition, super quick and easy use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-phone 13 pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional as always, product was explained by very knowledgeable staff, only complaint I have is to much noise in the store (mainly the music was a little loud)and that combined with having to wear face masks made it difficult to hear each other, otherwise I had another great experience

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, no issues at al after replacing old iphone 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy it again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see much of a difference between this phone and the 12. But in either case it’s a great phone. Amazing photo quality and video capability. I love the color of this phone over the 12s blue option. I prefer the iOS over the android platform, it makes for a more stable usage experience. Overall, based on my opinion iPhones are user friendly and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid performer! Beautiful design!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performer! Beautiful design! Best camera (software) on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love this phone, pretty color too

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I always had a Max and decided to get the 6.1 this time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 13 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature rich phone. Takes good quality photos. Would recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! The camera is especially amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worthy successor to my 11 Pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marked improvement over my 11 Pro! Camera is very good in low light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pamela

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two new iPhone 13 Pros. Customer service was superb! Our rep ("T") was extremely knowledgeable and engaged throughout the entire process! Had visited between T-Mobile and Best Buy and ultimately made my purchase here. Everything was a breeze and the transition to the new phones went off without a hitch! Thanks so much for keeping it simple!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect very fast , the best phone i ever had 100 recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing iphone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent iphone worth it to upgrade from iphone xs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great everyday device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Camera and display are top notch and software is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, not too big or heavy. Really fast and the 5G is amazing.

    I would recommend this to a friend