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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 547 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 13 Pro's camera quality and improved battery life, with many praising its ease of use and larger screen size. Positive feedback also highlights the phone's attractive design and new features. While some found the phone heavier than expected, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 547 reviews
  • Rated 5 out of 5 stars

    Great new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked up my new iPhone 13 pro today in sierra blue. It is so pretty! I have to figure out all of the bells and whistles. The salesman that helped me, Smitty, was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i Phone Shopping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying and programming the phone was done in an efficient manner with the friendly help of store associates(Geek Squad). We were pleases with the personal attention.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    iPhone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement form my iPhone 6. Heavier than I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone Beauty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhones are a de facto standard now in the business environment and I expose mine to a lot of use and abuse. For all of it great looks, it is still a great tool. The only problem is a battery life that is either throttled by the Apple itself or just naturally shortens to the vanishing point in about 2 years flat.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, great camera, working fine at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it was Andrew that assisted me. He was more than fantastic and because of him I will shop more frequently at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought a phone from Best Buy before. I have always went directly to the carrier. Never Again. This process was quick, Friendly and efficient. Loving my iPhone 13.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to a newer model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far! I didn’t want one, but when my IPhone 8 stopped charging, I got a newer one. Some learning to do, but I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Common$ense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were excellent in providing assistance in explaining and setting up our 2 new I-Phone 13s. No great deal on the prices since we are already in a family plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we went to Best Buy to get our new phones. Effortless transfer and excellent recommendations from our salesperson. Luckily a member of the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally a beautiful phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be able to get a new phone. My other one was a few years old and I got a great deal for turning it in and getting a good rebate on it. I haven't had a chance to explore the camera options on this new phone but I am thrilled to have a new highly functional phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my daughter for Christmas!! The online purchase was simple. It was even ready earlier than expected. The drive up pick up was easy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 13 Pro Scores High

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 13 Pro is another Apple success. Although I'm still gettting use to the differences from my last iPhone, I am very glad I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 7s plus, i’m so happy with it! It arrived way faster than if I had ordered from verizon. Much easier than going to the verizon store too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jalen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is terrific! But , Jalen was excellent as a helper and an employee of Best Buy! I won’t hesitate at all to recommend your store because of Jalen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues wish the Beat But would of let me know it was a issue instead of me waiting for it to say ready and had to call cs to get things cleared up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally came in for the Iphone 11, which they didn’t haven’t. But the employee offered this phone and I absolutely love the Iphone 13 pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but there's a glitch on the youtube app. There's random pop ups of videos playing. Had Tech support check it out, and all.was clear. I think in an apple bug that needs to be worked out. I researched this issue and other people had same problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Great reception and easy to use. The screen is a little small for me but I have gotten use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Everyone Out There And The Apple Community Should One Day Upgrade To This Beauty.

    I would recommend this to a friend
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