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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 364 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro 5G 256GB's camera quality, battery life, and performance. Many appreciate the ample storage and the smooth, high refresh rate display. While some find the size and weight substantial, positive feedback outweighs negative comments on other features. The ease of use and 5G capabilities also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 364 reviews
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered this phone with a great deal that was offered. Received item quick and great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the new iphone.. Best Buy Associate made it easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You gotta experience the pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to explain about why iPhones are awesome, you already know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful gold phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold color is beautiful. It runs fast and the phone's signal is better for calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No more needs to be said. Improvement over the good iPhone 11 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple quality is unbeatable . Super fast delivery and excellent customer service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone made to date!! Don’t think twice if you’re upgrading from an 11 or older!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sister needed a new phone and Best Buy gave me a better deal for a trade in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my girl and she loves it. Has her apple ecosystem again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Overpriced for nothing but a inferior phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I barely have touched this phone nothing it does compelled me to stop using my Z-Flip 3 screen isn't that great build quality great feels great but using for anything just doesn't work for me camera eh might be better in certain areas but who cares when most top phones are this close in quality it's all about using the phone and Android has nailed most everyday things for me. Oh just sold it to get a pixel 6 much happier with that purchase already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade ONLY if you have an iPhone 11 or older

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is a bit bad, but still a beautiful phone. Worth the 120 hz refresh rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone they just keep getting better. I’ve had an iPhone since they came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already I like number 13 and this cell phone is the best one I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and the BB service agent are diligent over trade in process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product I like it very much very efficient I am happy to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I phone. Customer Service Rep at the Surprise AZ store was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from android to iOS with this one! Enjoying everything about the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and cheaper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one week to get new iPhone.also get 100 off with my T Mobil account.great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like it. The product and the way I was served at the best buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone has worked as it should and have not had any problems

    I would recommend this to a friend