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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 364 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro 5G 256GB's camera quality, battery life, and performance. Many appreciate the ample storage and the smooth, high refresh rate display. While some find the size and weight substantial, positive feedback outweighs negative comments on other features. The ease of use and 5G capabilities also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 364 reviews
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    You too heavy your my brother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs!!! Would have kept it…. But tooooooo heavy!!! Weights 7.2 ounces almost half a pound!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The issue was the phone with disconnects when mak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return replacement works perfectly The issue was the phone with disconnects when making calls it will disconnect on its own

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice the phone but the battery not good! If somebody going to buy it the pro max will be better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    apple -i phone gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are too many things going wrong on the phone . Alarms going off at the wrong time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Soso

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an iPhone 11, so I just traded in my iPhone 11 to get this iPhone 13. However, the building in my company doesn’t support G5, so I have to switch it to LTE when I’m in the office. It’s very disappointed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Same phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the same phone as the 12 pro. Battery life is the same. Not really satisfied. Phone freeze sometimes. Loading times are long. Refresh rates to slow. Drops service often.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone can't read sim card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was malfunction after 15 days, no signal, can't call can't use data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    apple i phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to go back to the drawing board. Speakers alarms just to name a few.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy iPhone from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians in Best buy have no skills at all.. I lost all the data due to the guy who have no idea..I am using iPhone for almost 10years, never lost the data do it myself.. It was a mistake I bought from Best Buy.. I have to activate the phone myself... Geek Squad is a joke in Best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy terrible experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience in my life!!!! The device was completely locked and nobody can unlock it! Even carrier, manufacturer or Best Buy! Don’t trust on them when they ask to activate with an specific carrier!! I didn’t get any contract with nobody!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sold me a used/returned item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and noticed when I received it that the sealing tape had been removed, so I figured it was a return. Sure enough it would not sync to my phone and instead said it was opened by someone else... Way to go best buy....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgraded from my iPhone 11 Pro for these reason better reception with 5G, more storage, higher ram, the display refresh rate, MagSafe and battery life. So far I’m impressed you can see the 120 hz refresh rate the battery is so far great but I couldn’t care less for the cameras I’m not in photo and video otherwise this is perfection. I love the Sierra Blue as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Needless to say, I love my phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all about it! Did a trade in to upgrade my phone because it was much needed. It’s a beautiful color, the quality of the cameras, it’s high speed and everything in between, great phone overall! Needless to say, I love my phone! 10/10 recommend :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing and im not a big apple fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love photography get it, battery is incredible and the refresh rate is amazing highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Wish the outside was really green instead of matt green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome application

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have any comments about best buy products . I am suggesting that you have at least 1 of each of those items on display in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    miss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 13 Pro just wish it would have been cheaper. besides for the price it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep has extensive knowledge and guide us with right mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13 Pro 5G purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great customer service when purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone works very well i like how it works

    I would recommend this to a friend