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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 449 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 13 Pro Max's camera quality, battery life, and screen size. Many appreciate its ease of use and performance, finding it smooth and efficient. While some find the phone heavier than previous models, the overall design is frequently praised. A few customers noted the high price point as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 449 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Another fabulous iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always pleased when I upgrade an iPhone. This is no exception. I bought the 13ProMax to have a larger screen, and to have a better camera. While it is taking a little to get used to the larger phone, I'm liking what I see !!!! Best Buy always gives me superior service, as well. Thank you to Steve (mgr) and the three techs who set up my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding phone camera. Easy to use. Its quick. Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Son in love with phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love the phon÷ he takes it everywhere he says the picture perfect and sound perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, I really enjoyed my experience with the employees that help me purchase my phone. Make Sure you get insurance for it though… i damaged my phone in a car accident and it doesn’t work anymore sadly. Wasted 1000 bucks but overall, it was great phone; wish it wasn’t so fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with great features.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. I also like the color and the camera is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    13 Pro Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro Max is great. Apple just keeps getting better with time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality for photos and videos!! Super glad I purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. Upgraded from an iPhone X with noticeable differences. The screen and picture appear clearer than the X but speed isn’t as much as I predicted. 5G makes it run planes it normally wouldn’t so that a big plus. Love the phone and huge difference in battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love the iPhone 13 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always love the iPhone. Thex13 pro max is no different. The battery life thus far last approximately 36 hrs without a charge (heavy use) the touch screen is very sensitive (that’s a plus) pictures are phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 13 is very good in its messages,it is very cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Like my 10 a lot but 13…Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So many perks I can’t take advantage of them. My battery life is exceptional and pictures are awesome. Expensive? Yep. But so far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple product are excellent devices and too quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Yaaasss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never fails to amaze me. I thought the camera quality on my 11 pro max was amazing, but this one just blows it away. Everything on this phone is so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless process

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone enthusiast! I’ll never switch Easiest mobile purchase I’ve ever done. No hassles, quick seamless pick up ! Best Buy has better offers than the carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what I miss? When I would get a new iphone and it would legit be new stuff in there! Not just “a better camera” and “our fastest processor yet!” A new iphone is just another iphone anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, but even more so purchasing it through Best Buy. It’s my go-to place to purchase any electronics. I always have a good experience with the store associates. They are very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera is great the battery charge seems to last much better than my i-phone 8 plus. Very happy so farwith thee phone. Very happy with the salesperson she was very helpful and pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome camera and pictures!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new phone feels alot snappier and screen is alot better. The camera takes amazing pictures and it adjusts the exposure for you to make the pictures more vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    IPHONE 13 PRO MAX IS THE BEST!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Camera! Good Quality! IPHONE 13 PRO MAX NEVER GO DEAD! Lol No Problem With Anything GOOD PHONE BETTER THAN IPHONE 11 & 12 PRO MAX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 promax

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price! Easy Purchase! Fast Delivery! The product met our expectations, best buy made the gift an easy choice, with all of the rebatea and savings!

    I would recommend this to a friend
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