Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 5G 128GB's outstanding camera quality, impressive battery life, and large screen size. Many appreciate its ease of use, smooth refresh rate, and strong performance. However, some find the phone's weight to be a drawback. A few also expressed disappointment regarding the lack of a USB-C port and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 955 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the battery life and i like the color of the phone i can go from a 100% charge and be on my phone all day and when it’s is the next day i still don’t have to plug it up because it’s hold good battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone especially display!! I m been apple use since iPhone 2G and every other improvements apple does on its phone is awesome. Camera is best part in this. Pictures are so clear . I like the part how apple made it easy to transfer stuffs between while switching phones!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Camera is very good and software creates nice short videos of recent trip. I wasn't able to get this phone with Tmobile before my trip so got the cricket service. It wasn't so great in Mexico. Service was slow when it worked. My old tmobile phone worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the gold is one of the best according to my opinion. The 128 is more than enough space and I love the phone . Upgraded from iPhone 12 mini to the pro max was worth it. The battery life as of now is great .only complaint I have is the price is getting out of hand .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iPhone and best phone in the market.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro Max is The best phone ever, very long battery life lots of improvements with the iOS 13. When you try the iPhone you will never switch. Thank you Apple and thank you Best Buy for the best trade in deals you offered me and your easy convenient process.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The Insanely Incredible iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone money can buy. Apple does it again but combining power, efficiency, and photography in a way only they can.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well this is an iPhone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone in the market that you could get. The improved camera and display are well worth the money. I do have Google Pixel 6 and Samsung S21 Ultra for my work. But the build quality of the iPhone 13 pro max is on another level.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very reliable phone for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery - love the macro camera - it's like 12 pro plus - everything feels similar but just better. besides it's an iphone, you know the quality you are getting. i would not buy it full price, but with trade-in i think it's worth it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max best ever!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to upgrade from my 12 Pro Max and I messed with the demo units and I did buy one The difference on the screen and the brightness and the cameras is surprisingly a lot different than the 12 Pro Max. I highly recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 3 out of 5 stars

    A Little Disappointed over Iphone12 Pro Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Iphone 12 Pro Max in hope of better battery life and snappier processor. However, I cannot really feel much of a difference except for the 120hz screen which accounts for a smoother scrolling experience. Apple says that Battery life is supposed to be better but I think it is pretty similar to the Iphone 12 Pro Max due to the 120hz screen consuming more power.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product but won’t buy a phone from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone was definitely a big upgrade from the 11 pro max. The only issue I had was how Best Buy made me restart the 11 pro max before I can transfer everything to my new iPhone so not everything was transferred and I have lost a few things

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing Phone!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Max IPhone and I wished I upgraded to the bitter size a long time ago. I get a lot of compliments on the color and you can’t go wrong for the Army Green. Most favorite iPhone! (Till a better one comes out)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome trade-in deal from BB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second iPhone 13 series we have gotten from this excellent BB trade-in deal. The iPhone 13 Pro Max is working great as expected from an Apple product. Battery life is even better on this unit due to a larger battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever! This phone has an amazing battery life. I never have to worry about it running out of battery. Can’t forget about that 120hz display, it is a huge improvement compared to previous models. This phone is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely worth the upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my iPhone 12 Pro Max for the iPhone 13 pro max and it’s night and day difference with the battery life and how smooth the screen is. The ultra wide camera is way better and also the speaker quality is noticeably better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    13 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an iPhone person, this was a backup phone, screen cracked on my S21 Ultra, waiting for S22 Ultra to come in, only plus that I can say compared to the S21 is that the battery life on the 13 max is a lot better.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Wish it was a tad lighter, make sure to get a lightweight case! Would have done better trading in my iphone 11 Pro Max directly to T Mobile, but didn't know at the time. Still very happy with BB service.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Apple iPhone 13max pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my upgraded iPhone. Just mad at Apple because they no longer give you the charger pucket with purchase. As much as you have to pay for the product you would think they would include all the necessary things.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro Max is Costco and android is 99 cent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an android user for 10 years (I’ve used the htc Evo, HTC one, google nexus etc.), the iPhone 13 Pro Max is why android is perpetually subpar to apple. iPhone 13 pro Max is Costco and android is 99 cents store LOL

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Traded in my iPhone XS Max. At first it took a while to get used to the feel of it because it is slightly bigger and heavier. But I absolutely love it and the camera is amazing.

    I would recommend this to a friend