Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 5G 128GB's outstanding camera quality, impressive battery life, and large screen size. Many appreciate its ease of use, smooth refresh rate, and strong performance. However, some find the phone's weight to be a drawback. A few also expressed disappointment regarding the lack of a USB-C port and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 955 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, battery life is amazing, charge every two days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, battery life is amazing, charge every two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my husband

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPhone for my husband who always had an android before and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Iphone 13 pro max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Perfect size. Happy customer for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone EVER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is EXCELLENT and I would recommend this phone to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone… 1 week later and I am still fascinated by the all the camera features !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    White iPhone 13Pro M.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Apple IPhone is one of the best phone in the market, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was very smooth. I met with the representative in store and he helped me in placing the order and phone was showing around 1 month of waiting time but got the notification just after 3-4 days to pick up the phone from the store. Earlier I had iPhone 12 pro max and I had to pay ~127$ for the upgrade so it was a steal deal for me. overall there is not much difference between both the phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first iphone, best buy made the switch from samsung easy as pie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of my phone.great customer service and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The 120 hz screen is a huge upgrade and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excelente ítem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. I’m so exited. It has too many great things and the size is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very seamless process. Ordered online while I was at the T-Mobile store. Showed up at Best Buy and order was already available for pickup. All I had to do was take my SIM card out of the old phone and into the new one. Logged in with my Apple ID and was able to restore from backup and everything was good to go. Definitely recommend going through Best Buy for upgrades in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Love the camera and the gold color matches my iwatch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad coming from an iPhone XS Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free ordered the phone. They didn’t get it until three weeks later but have a now great experience fast reliable. Just I’m not sure about this 5G thing as connection seems to be slightly faster then 4G LTE or same.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from XS Max. Much better camera and great screen response rate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, camera is great. Not really that much difference between 12 and 13

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Battery life is considerably better than any other previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    13pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone with apple reliability. improvement in camera as compared to iphone12

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I Phone 13

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is excellent, because I only have to charge once a day and I am good.

    I would recommend this to a friend