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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 5G 128GB's outstanding camera quality, impressive battery life, and large screen size. Many appreciate its ease of use, smooth refresh rate, and strong performance. However, some find the phone's weight to be a drawback. A few also expressed disappointment regarding the lack of a USB-C port and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 955 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera is better; rest not much diff than 12!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping it would be better then the 12. Not much difference… the camera is nicer though.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy weight!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything a little better than before as usual. Cons is the weight at over half a pound! Also color is too subtle!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy weight!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything a little better than before as usual. Cons is the weight at over half a pound! Also color is too subtle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To feel the value of your money is wonderful but to feel that you part of something that makes you feel loved is another wonderful thing else and that’s how I always feel when ever I step into Best Buy. I love the phone and it worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple process to upgrade the device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was really simple and smooth to upgrade the Tmobile device in BestBuy store. Within 10-15 minutes, the tech representative helped us to migrate the data from old phone to new phone along with the ownership of new 5G sim.

    I would recommend this to a friend
  • Cons mentioned:
    Upgrade

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had touch screen issue within the first year. Not much different than 12.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 green pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best version of the iPhone available yet. Love the green color, and the high quality material feel that you don't really see with other phones. been using it for about two weeks now and I'm loving it so far :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best iphone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longest battery life of any phone, screen is amazing with 120hz refresh, I love the new color

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get this phone for my daughter. She likes yet the screen size and the camera features.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Celular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product would recommend it to everyone. A little on the pricey side but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well i will say this i thought it would had been a more dark green color when i got the phone but it was not the green they show on tv but other then the color i have no complaints on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    ip13p

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as other phones, definitely faster. Upgraded from 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buying Iphone at BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I just wanted to say that this is my first time buy an Iphone at BestBuy bc I am a Tmobile customer and the experience has been amazing. The deal and the service I got was not comparable at any where else!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Size matters

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always think the size of these max pros is too big for guys to carry in the pants. Got this for my girlfriend and it fits wonderfully in her handbags

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    iphone 13

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade worthy if you are using iphone xs or older...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone pro max 13 programming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I’m excited about my new iPhone pro max 13 how ever setting up was difficult an I’m still struggling an I did go to the store and he tried no go I’ll keep trying thanks for your help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all is good, Picture is clear and Camera is very clear high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade and even better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to picked up the the iPhone 13 Pro Max but the store's computers were having massive problems. It took about 3 hours or so but the staff that helped me were really awesome. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but nothing ground breaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great compared to the 12 but nothing ground breaking tbh . The screen refresh rate is a plus. The only problem I’m having with it is the camera might be defective, not displaying photos clear a lot of the times and I have compared this with my iPhone 12 Pro Max with the same settings . So going to Apple store to get it replaced . Other than that it’s a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone and Thanks Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look. Great phone.Great support from BestBuy team. I purchased first time by an iPhone from Best Buy. The experience has been amazing. Nice and very supportive staffs. Thank You!

    I would recommend this to a friend