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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 5G 128GB's outstanding camera quality, impressive battery life, and large screen size. Many appreciate its ease of use, smooth refresh rate, and strong performance. However, some find the phone's weight to be a drawback. A few also expressed disappointment regarding the lack of a USB-C port and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 955 reviews
  • Rated 5 out of 5 stars

    Good upgrade deals from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 12 Plus to the 13 Pro Max so the improvements were significant. The camera functions and memory were the most exciting features of this new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , good quality and great camera . Happy with purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best IPhone yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best IPhone available. What more can I say. The most discernible difference from the 12 is the cinematic mode/prores. If you have a 12, I’d recommend waiting for the 14.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade through T-Mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had so many issues trying to upgrade with T-Mobile went online to Best Buy bought it and curbside’s the order. So quick and perfect condition!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen. I did a trade-in. It was a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone.. expensive but worth it .. love the gold color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone 13 deals ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best iPhone 13 deals for all the carriers though I went with T-mobile. It's 100 dollars less than normal, the trade-off is that you have to pay it off instantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavier than Iphone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Iphone 12 Pro Max in hope of better battery life and snappier processor. However, I cannot really feel much of a difference except for the 120hz screen which accounts for a smoother scrolling experience. Battery life also seems pretty similar to the Iphone 12 Pro Max since the 120hz screen seems to be consuming more power.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone but bit heavy. hope to see notch less next year.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love………

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where has this been all my life…I love the cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple notched it again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock knoch notch. Hope the get rid of that next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high refresh rate screen really does make a difference. I was skeptical because iOS really doesn’t change but it does feel a lot more fluid with new hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the iPhone XS max and the phone is a little heavier, but the build quality is amazing and the screen is so much smoother with the 120hz refresh rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprise my wife for Christmas! Awesome upgrade from the XS Max. Arrived very fast, within 3 days after purchasing. Just in time for Christmas. Thanks BestBuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trade in Steal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get a trade in for this phone, do it. At the time I traded in this phone my carrier was doing a deal adding $200 to the value Best Buy was giving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way more advance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longer battery life, picture quality, Ultra 5G connectivity, and screen brightness are my top 4 takes about my satisfaction with iPhone 13 pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the guy is excellent, he explained to me about the IPhone .how is work he doing excellent service and word thankfully

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    IPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and nice pictures I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPhone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery backup is awesome compared to 12 series .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isaac help me out on the purchase of this phone he was very professional and provided great Customer Service. Give him a raise

    I would recommend this to a friend