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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 5G 128GB's outstanding camera quality, impressive battery life, and large screen size. Many appreciate its ease of use, smooth refresh rate, and strong performance. However, some find the phone's weight to be a drawback. A few also expressed disappointment regarding the lack of a USB-C port and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 955 reviews
  • Rated 5 out of 5 stars

    Loving my 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPhone! I bought this to replace my XS Max and couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for Best stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesterday I buy this phone from Best Buy I love to buy phone from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible phone. I love the quality of this phone and just everything about it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is amazing. As long as the charge port continues to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to trade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new iPhone 13 pro max. I’m glad that I traded my iPhone sx max for the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13 pro max ( BLACK)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone was a gift for my father and he loves everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I did it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Samsung to iPhone was very nervous but very happy I did the phone is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. The experience in purchasing was amazing. Very knowledgeable Team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in follow-up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Needed two phones but tech had a problem with Best Buy equipment & manager said they would file a ticket to resolve the issue & sell me a second phone for my husband. Sent me home and have not heard a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and a well-trained staff without a doubt it is a good experience that I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new iPhone, Best Buy employees are always so helpful with your new iPhone setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice cellphone I’m very happy with it I can’t ask for more it’s very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 13 pro max. The blue is my favorite color so far of all iPhone colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my phone just before Christmas time. I love it and buying it was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent offers! The service was awesome, very helpful and I love my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chan is the man! Jumped right in to assist with my new phone purchase…I will be back!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has amazing trade in option for old iPhone. Trade in old 6s phone a saved $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you expect an iphone to be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, what more can you say? It's the flagship phone. By Apple. Of course it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs super smooth and has that good quality feel to it, definitely doesn’t feel cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone every year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is always what iphone should be. Nothing excited and nothing bad. No surprise

    I would recommend this to a friend