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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 5G 128GB's outstanding camera quality, impressive battery life, and large screen size. Many appreciate its ease of use, smooth refresh rate, and strong performance. However, some find the phone's weight to be a drawback. A few also expressed disappointment regarding the lack of a USB-C port and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 955 reviews
  • Rated 3 out of 5 stars

    Not real clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of confusion and time spent that seemed much less complex.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever. The sound is cutting off, there is defect with the speaker. I had one day left to return the iphone, but they didn't allow me to return it, I showed them on the receipt that still I have one day to return it, but they didn't return it or exchange it for me. Avoid buying iPhone from bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad phone before i buy this phone i have samsung i was happy with samsung and when i try to change my phone in store there is a very bad coustmer service bad manager there

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Camera is awful .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awful. After comparison with iPhone 12 , 11 and 8 . You better off with android or older iPhones because the camera of this phone sucks. Not bright very dull. Not what you expect from a newer phone model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor handling of online order,not returned amount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as T-mobile upgrade trade in option. while picking up the phone at desk due to not able to price match,told them not needed and they got the phone back. They gave me SIM only saying already scanned the order. Any my money got deducted and order is saying picked up the order. Visited the store again still my issue is not resolved yet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stupid 5 g phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5g is not working on this phone, total waste and I am using LTE only

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Amazing phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this phone. Yes it’s similar to a 12 but upgrading it to had some nice changes. The 120 hz display is so smooth and the battery feels like it can last forever compared to my last phone. If you can get it at a really good deal, I’d definitely go for it. It has everything and more! I wish they did put usb c or Touch ID in screen but it’s still a great all rounder iPhone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you can’t do it, don’t do it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered my I phone 13 pro max on September 18 to be one of the first people to enjoy this phone. But unfortunately I dealt with unorganized company because till now November 15 I don’t recive it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cellphone didn't meet my expectations/ Poor performance and less features compared to IPHONE 12

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same old thing. Nothing new with the iphone 13. Not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone 13 Battery is really bad, returning the item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service I don’t like the service Donr arrive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Best upgrade from Xs Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xs Max. It is worth every penny. 5G connection, 120 GHz screen, longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Battery ll day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and the battery. The phone is perfect love the big screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone a lot for work, downloading/uploading pdf files, filling/updating/uploading reports & taking a ton of pictures, on top of that after a 10hrs work day still have 45-55% battery left. Great pictures and video recording is insanely stable and sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13max pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera and love the color and battery is amazing, just hate that it don’t come with a charger block

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    13 Pro Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iphone yest. Great battery life, awesome cameras and great hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only different i see compare with my 11 promax and 13 pro max is the cinematic camera other than that is the same phone, i wish this alpine green was available when i got mine the blue one looks stupid i hate the white one or the gold one the black one are popular they need more colors the cheaper one have more variaty of colors

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! , works faster!!! , better camera!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product from apple they have done great with this product

    I would recommend this to a friend