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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 538 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 13 Pro Max's excellent camera quality and impressive battery life. The large screen size and user-friendly interface also receive positive feedback. While some find the phone a bit heavy, most users express overall satisfaction with the device's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 538 reviews
  • Rated 5 out of 5 stars

    Lovemyiphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and I mean love my new phone. I sent from an Android phone then three years ago I had an iPhone 6s and lost it. Now, I have a new phone with new features oh to the mu gosh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my IPhone 8 and was worth the added price. Best Buy employee Raj was very helpful and knowledgeable. Appreciated his input & suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to beat, but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say other than, it’s the cream of the crop of phones theses days. Hard to beat. Pricey, but fantastic. It was delivered to my home without issues, on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 promax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Apple quality that I have always had experienced and have come to expect. Vincent, the associate that assisted me in the setup of my new phone was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Best Buy has always good deal and easy price match process to get phone. Earn do much rewards with Best Buy credit cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max Gold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very satisfied with my purchase and have zero issues with the iPhone! Absolutely love the iPhone 13 pro max and the gold looks awesome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new Apple!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried being older and anxious about a new phone. OLIVIA to the rescue! Informative, knowledgeable, helpful, patient and fun. Thanks Olivia!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone. I don’t think I need to upgrade to the 14 yet because I just got my 13 after I got my 12… Hello?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first I phone. I was a Samsung Galaxy owner. I am impressed so far with the various features and still finding out more each day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but more importantly great service. The service was unbelievable at the Flint Best Buy. This will now my go to for phone purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayne Baker in the mobile department is hands down the best! He made the switch from AT&T to Verizon so simple! Forever my favorite Best Buy employee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with the purchase, would recommend this item and stop thinking about buying, just do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone purchase ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sandie Connell is an amazing sales rep. She was completely knowledgeable and made the experience completely seamless. The iPhone is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size makes it easier to read and see apps. User-friendly, but took a little getting used to without the home button. Camera options are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    So-So.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the new phone but so far so good. I will admit that the phone is easier to learn than my new MacBook Pro !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transaction at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Happy with the purchase. Just got my iPhone 13 Pro Max from Best Buy. Went in store and bought it right way. Smooth transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service from Best Buy and accurTe might i add. I got exactly what i wNted, needed , with excellent customer service thee entire time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone was able to get my choice of color. Painlessly added to my carrier account. Applied discount from carrier and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best techie all other employees kept asking him questions and interrupting my purchase time. Phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting on Best Buy for this phone. I am already an Apple IPhone. Best Buy helped me to cross eye and dot the T’a

    I would recommend this to a friend