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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 538 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 13 Pro Max's excellent camera quality and impressive battery life. The large screen size and user-friendly interface also receive positive feedback. While some find the phone a bit heavy, most users express overall satisfaction with the device's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 538 reviews
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are lucky because the sales person found the last on around San Diego when we were down there for Thanksgiving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone for my wife. She has had some problems figuring out how to use the cameras properly.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as required. nothing special about it buying a name

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    entrepreneur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some Geeks are very impatient, but some are very good. It is a hit-and-miss situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ate wish they added the few more features And a better speaker for music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for my son. He loves it. It does what he needs it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good up iPhone she wanted this. No problem tech touch everything

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Still learning all it can do but it is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and a very helpful IPhone. I recommend gettting this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fair price and excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of Apple 13 Pro Max phone was great - love the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Helpful. Knowledgeable. Timely. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible Verizon support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems ok, Verizon trade in process and support it abysmal. I may lose out on the trade in deal because it's so convoluted and spends fruitless hours nightly unsuccessfully trying to get someone to help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's not terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an Apple product it is ok. The 13 and 14 just is not much of a real difference than the 12. Their still trying to play catchup with Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same ol’ same ol’

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and sleek device. Nothing big in difference with last iPhone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    i-Phone upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an i-Phone 13 Pro. At the Hyannis store where I bought, hey promised me $200 for the tradein, but when I showed up in Dedham with the clean traded i-phone, they only gave me $130. Their representations and operation were misleading.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the big deal to how I think, it's better Samsung has better features. I changed thinking it would be extraordinary but nothing to do with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to see it. Two weeks late on order and no updates from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets super hot. Battery doesn’t last as long as they supposed to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheating issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an overheating issue straight out of the box. Had purchased the Total Tech plan and Best buy swapped it out quickly. New one is working great.

    I would recommend this to a friend