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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 538 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 13 Pro Max's excellent camera quality and impressive battery life. The large screen size and user-friendly interface also receive positive feedback. While some find the phone a bit heavy, most users express overall satisfaction with the device's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 538 reviews
  • Rated 1 out of 5 stars

    Where’s my phone?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on October 10th. Still haven’t gotten it. If I had the phone it would get 5 stars. Buy the phone, person who reads this review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good old people phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little small for my liking. Feels good for a phone for people that have a hard time with tech.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t have the phone yet

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have one I can’t give a review when I don’t have the phone to give one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Switched from a Samsung galaxy s8. For me the camera the main attraction. Very solid camera with lots of features. The battery life is really good. Only have to charge it every other day or so and I use it quite a bit throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro max is awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone so far! The camera is very nice it does take good pictures so bright and clear. Battery life does has been great. Huge improvement from the iPhone 11. I really like the size of the phone and color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Impressive quality and workmanship

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a decade or more of Android experience, and I liked the straight forward approach. There are “features” on the iPhone 13 Pro Max that initially I find silly, e.g. Airplay. A few Android apps are superior in my opinion to iPhone counterparts. There are iPhone apps that have no Android competition. The 13 Pro Max is a fine instrument. I will get used to it. I am not disappointed with it. I paid more for the Apple. Time will tell if it is worth the extra $$$. It clearly has improvements over my 4 year old Android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't listen to the other guy the camera is so good on the pro max

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    It was a find

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted though I was hoping for more storage. I did have to go to my carrier and get an adjustment to my account though. Fortunately, an office was Just down the street. A replacement for a lost phone and Christmas shopping put me in a bad place, but Best Buy did come through for me. Love the phone so far, upgrade from a 7 plus so it is a big jump.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest camera upgrade in years. Plus the 120 hertz screen bruh

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the camera and the way to edit the videos was so easy that now my videos look better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great IPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love my new IPhone 13 Pro Max and the battery is very long lasting but it has taken me a while to get used this IPhone because it is my first one i have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera on the iPhone 13 promax. I’m also looking forward to the new features on the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like to use my phone till it doesnt function anymore lol. I upgraded from my junk iphone 6 to this beauty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not Best Buy’s fault my guy…they don’t make the iPhones. Shortage in everything now you should know that !!!! SMH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre ordered Item Delayed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not best buys fault the phones were delayed it was beyond their control. They were very helpful in my strange situation with activating the phone and offered many options for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t listen to the guy about the Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He don’t know anything About pro max is a great phone  He probably doesn’t know how to use it lol

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Just iphone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone 12 with a new screen, processor, and camera, they didn't even bother changing the lightning port which has usb 2.0 speeds, not even usb 3.0.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Took awhile to learn to use it. The color is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to get high tech equipment ! Super fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Apple phones, it was a good purchase made.

    I would recommend this to a friend