Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 13 Pro Max's camera quality, battery life, and screen size. Many appreciate its ease of use and performance, finding it smooth and efficient. While some find the phone heavier than previous models, the overall design is frequently praised. A few customers noted the high price point as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 449 reviews
  • Rated 5 out of 5 stars

    Best iPhone ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my New iPhone 13 Pro Max, The most notable thing is the 120HZ Refresh Rate. When you get the iPhone 13 Pro max you can NEVER go back! do yourself a favor an buy this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my New iPhone 13 Pro Max, The most notable thing is the 120HZ Refresh Rate. When you get the iPhone 13 Pro max you can NEVER go back! do yourself a favor an buy this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a new phone to replace her iPhone 8. So far she is very happy. The Best Buy employee who set the phone up for her was very patient with my tech novice wife and also very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best iPhone Ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade. My son had an older phone and we thought this would make for a great Christmas gift. My son loves it. Hands down the best iPhone yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemless iphone purchases

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 new iphones and staff was very very knowledgeable and helpful. Seemless experience and they were even able to save me monthly cost on my ATT plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone so far. Really wanted the silver but they only had one in stock and it would not turn on or charge. We could have ordered one but had already paid in full so it would not allow the order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. Mary T

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new color. Looking forward learning and using the new phone

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy, sluggish performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone always lagging, very heavy. But it is an iPhone (I mean bad way).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I wanted, but your staff person was great in transferring everything from the old phone to the new one. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a Christmas gift hope the phone is just as good as the #11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bandit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from iPhone 7 to iPhone 13 pro max. What a difference, I can’t believe what i have been missing. Love it, so much better and the camera is the bomb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was amazing I loved everything about it. Especially the Sierra blue. But I did return it to purchase one for more storage. But other than the storage space this phone was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely stunning. I love going to Best Buy to get new phones because the transactions are always swift and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars. Why? Well it's a good phone. Does everything it's supposed to. I Love Apple. Is there anything special? Not really. The bar is so high, I'm not wowed. But it does everything it is supposed to, so you cannot go wrong. Is it a good value? Not for all that money. Would I buy it again? Yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome as always!! Ease of getting it in store and knowledgeable staff. Inventory was great as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone 13 pro max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from my last phone really excited to use this tool to get connected with the outside world and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-Phone13 Pro Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. I am a older person and it has been easy to use for someone that is not very techie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to get my New Phone!!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees made my visit very rewarding. They were very friendly and warm hearted. Thank You!!! Superior!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone If You Like iPhones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although personally I like the Google Pixel product line my daughter lovers he phone. Apple makes a great well built product but it's just not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Last Iphone I used was the Iphone 6 plus. Such a great experience going back with the Iphone

    I would recommend this to a friend