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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 597 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's what's expected in a refresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120hz screen works well, nice battery life, nice OS. Would recommend if you're upgrading from a phone that should be upgraded. If you have a XS Max or newer, there's no need to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 4 out of 5 stars

    iphone 13 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone , performance looks great, awesome camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 4 out of 5 stars

    iphone 13 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goo iphone, best camera , good performance so far.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Beautiful but too large and heavy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 13 Pro Max has great sound, great display however it's huge and not so easy to hold. It's also quite heavy. Should have gone for the smaller iPhone 13 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good to buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera quality. Except camera, it would be same for the people who are using the iphone 12 pro max. some advantages are there, but it is much more noticiable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was definitely worth the upgrade. I get better reception as far as cell connections and better sound quality on calls. Not to mention the battery life. It is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too big for many

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a beautiful phone, and I love my phones and tech as much as the next guy- but this was TOO LARGE for me. Especially coming from a iPhone 12 mini. I’m not afraid of large phones, I’ve had every note series- but this is too big. When I pulled this out of my pocket for work- it was just too big and bulky to enjoy using. Always worried you are going to drop it. Ended up getting a 13 mini upon return. Very large phone. With case makes it very large. Costs more to insure. Heavier for your car holders, etc. I’m just not convinced the average person needs this. Beautiful powerful device otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Finally switched back to iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the Samsung line for years but I think I got bored the new features and tired of feeling like my phone wasn’t high end. iPhone gives you that feeling that the phone is expensive while Samsung does not. Most of the last eat features I just was not using or was not working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My iPhone 13 Pro Max is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone to have! I love my iPhone 13 Pro Max! I knew this is the one I wanted because all the bells and whistles and it’s even better than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Premium product at a discount thanks to trade in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the trade in deal, I couldn’t resist upgrading. You feel the quality with the device and it feels premium. My third iPhone and my first Pro purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was nice. A bit heavy though. Still on process of learning some apps. Good that there’s a 3 months free trial of apple apps. Overall I love my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone for my wife to convert her away from her note, she loves it and wont be going back to android. Camera takes great photos and call come in clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best there is!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best apple iphone there is! Camera is amazing. Only problem i see is that the bottom where you connect your lightning cable scratches easily.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous and easy To control. Happy for the product. Also Excellent price and great quality and color. I am iPhone user.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Iphone 13 Pro Max 5G 256GB Sierra Blue(T-Mobile)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pretty stellar for what its supposed to do. It does everything expected from a flagship device. Camera in particular is a cut above the rest

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Product met expectations!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product met expectations! Would recommend it to everyone. Of course the camera quality is outta this world. The iPhone 13 pro max is just lit!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    I like my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone details are sharp and accurate, colors are rich without being oversaturated, focusing is fast and reliable, portrait mode is good enough to use day to day, and low light and night sight are both exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Absolute beauty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded to this phone after 4 years with my old phone. I like it a lot. Although many people have complained that it is a carbon copy of iPhone 12 as I haven’t used iPhone 12 till now. This is much much better than my old one. Camera quality is far better than its competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better battery life then 12 pro max.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and prompt help from the employee. Very friendly. A good update from 12 Pro Max as the battery life is better and longer.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Prefect phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the blue one for my wife, she love this one, it may little bit heavy for her, still can handling it.

    I would recommend this to a friend