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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 597 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and very fast coming form an iPhone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android to IOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a disjointed android ecosystem having a Samsung note 8 dealing with 2 stores for the same apps this has been amazing. Not only is it easy to just get basic apps but everything just works better, the build quality is exceptional took me all but 1 week to transition to IOS really impressed by this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone! Perfect for my purposes. excellent new color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 13 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my iPhone 7 Plus for the iPhone 13 pro max. Best deal on this phone by a few hundred dollars than other companies. Issue with camera switching style while doing close up photo of detailed art, and Hey Siri is not working- have to use side button - even after resetting Siri option- and this is a pain point as I’m usually driving and need to be hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 12 pro to the 13 pro max and I love it. Most of the features are great but camera is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Apple iPhone 13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with the quality of apple products, just wish the charging block came with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery but..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the phone 3 weeks faster than the expected date, which was awesome. I traded in an old iPhone and paid the phone in full but received locked T-Mobile phone. I am now leaving for overseas in 2 weeks and just realized it. Called T-Mobile multiple times to get this rectified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone, best one yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greater of the gooder than good. One thing that I wished it had was a better, stronger zoom. Samsung S20Ultra 5G (my previous and trade in on this), had a better zoom, but that is the only thing better. I like this phone a lot and so very happy I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful new phone, fast and sleek and best of all, I had excellent staff helping with the transfer of my previous phone to the new one. We hit a minor glitch and the staff corrected it immediately.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good phone but same future's as iPhone 12 and pretty much thats all i can say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my iPhone 12 pro max for the iPhone 13 pro max they gave me really good credit towards the purchase of my new phone. I’m extremely happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Expensive but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. But worth it. Better than the droid. The phone screen is huge.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, which it should be, as it cost over $1000; a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using iPhone ever since they came out. I tried an android phone in March but never got used to it. The phone itself was very nice if only it had Apple’s OS. I am glad to have iPhone back and love all the updated features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful representative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominique is a wonderful representative that was very respectful and helpful. Helped me even with calling t mobile to try and solved my new SIM card that did not work. Thank you for a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the store. The employee was patient and super helpful. I didn’t have to stand on line for a long time and the process overall was extremely fast. I’m happy with my new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazing Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras as they shoot great in low light. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Ok Not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. A little better performance than the 12 pro Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 13 PRO MAX

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone but I am going to change it for the new one, for the time of use it did not have any problem, for my apple the phone is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy customer service getting the phone was exceptional and the phone is great. I highly recommend this to anyone looking for a great phone and great customer service

    I would recommend this to a friend