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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 597 reviews
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful and professional. I will continue to buy my electronics here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen 2 tones colors and waste 3.5 hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my IPhone 13 pro max 256GB and waited over one month. But I am very disappointed, once battery is low and charge it, screen will come out 2 tones color. I bring it to Bestbuy speeded me 3.5 hours, cuz they don’t have it in stock. I have to returned it and wait for another month till December. And I may lost the November promotion. I don’t know what to do. So disappointed and wasted me so much time. But I appreciate the team to help me, but Best Buy system give them a hard time. Because I purchased it online pick up in store and trade in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase for me I’m really enjoying my Apple phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood oooooooooooooooooooooollllllllllloooooooooooo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace my 12 pro. Was really happy to see that Best Buy was dealing with T-Mobile again. Excellent phone but wish it was offered in Product Red.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone 13 Pro Max 5G 256GB - Graphite (T-M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - iPhone 13 Pro Max 5G 256GB - Graphite (T-Mobile)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware with a simply brilliant camera. iOS 15 has a lot of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal with the trade in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with the trade in my old phone . Features are great with brighter display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - 11-Inch iPad Pro (Latest Model) with Wi-F

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - 11-Inch iPad Pro (Latest Model) with Wi-Fi - 256GB - Space Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product I like it very much very efficient I am happy to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. Another awesome phone that Apple produces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone 13 Pro Max 5G 256GB - Silver (T-Mob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - iPhone 13 Pro Max 5G 256GB - Silver (T-Mobile)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 13 Pro Max. I will buy one more for my wife, for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone upgrades

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy upgrade and easy trade in make sure you lock in your device trade in value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone fan I have been with iPhone are very reliable and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and works great. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Quite an upgrade from the 7 I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 13Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. It works much better than my flip phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal, excellent price and availability. Great experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Have to add 50 characters so that’s why there’s more writing

    I would recommend this to a friend