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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 597 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! Well everyone love the phone I bought 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from XSMax iPhone. Wanted the updated iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 11 to this phone and it is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's perfect, i can not say anything bad. it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone and I’m so happy with it and I enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best advisor 5 star i am happy for great service.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 13 pro max is the best phone my wife love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new iphone. Big upgrade from 8 plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lovely phone, however It is very complicated to learn how to properly operate. It is worth the price once you get the hang of how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone would recommend everyone purchasing this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FirstTime Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first time purchase with Bestbuy is worthwhile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to thank you so much for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but easy to break the rear camera glass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a beautiful phone. My wife love it............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good phone so far and its using 5 G so its really fast compared to other iPhone models

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    To big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice phone but i like the 13 pro better. Its to heavy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is really the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was best I will recommend all my friends to go to Best Buy for shopping and feel the pleasure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I made the switch from android mainly due to ecosystem apple has and im not too disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone i have used. Great trade in offers on best buy. Apple music subscription comes free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m glad I upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 12 Pro Max and this is definitely the great phone, I’m glad I upgraded

    I would recommend this to a friend