Customer Ratings & Reviews

Everything is great. The camera takes a lot of getting used to. You really have to pay attention to lighting and keep very still.

Still learning this new phone. So far, I am very satisfied with it's features and the excellent speed of the 5G.

This phone is AMAZING! Customer service was awesome they got me straight out the door thank you Best Buy this purchase was fantastic

I love my cell phone. Its just what I needed! Waiting on the next upgrade after the 14 pro max.

Amazing product, im glad im rich and can afford this iphone 13 pro max

Pretty good phone. Not much different from the iPhone 12 but I liked he design better than the iPhone 11 I had before.

I've had this for approximately five weeks and have a number of issues. I have me ringer and alerts volume to the max, but the ringer works as it should, I just can't hear any alerts (email, calendar, texts, voicemail). I have to power off for and power back on to get voicemails to pop up. My screen flashes black. The arrow for back navigation does not work when I'm in apps. I went to BestBuy and they ran a test that indicates the phone passed. Since I was pass 14 days, they couldn't replace and would have to send the phone to Apple. Since I don't have a landline that was not an option. I set up an appointment at Apple and said lets kill two birds with one stone since my Apple 6 watch notifications don't pop up. Apple ran test and they passed. Unfortunately my issues weren't resolved. He told me that my otter box case may be the reason why I can't hear all of my notifications. Mind you the ringer sound loud but all other alerts are mute or extremely low that you have to be holding the phone. The case have openings made to not cover the speakers. It just became one excuse after another. You can't pay for common sense. I reiterated that this was not an issue until recently. Don't waste your money. If my daughters phone hadn't been stolen and thrown in bushes after I tried to retrieve. I would have kept my XR instead of giving her my phone and upgrading. OH yeah, the guy at Apple showed me my phone was purchased 6.6.22, as you can see it was purchased 6.7.22. Just a bunch of inaccurate info all around the board.

So far no complaints little bigger then i thought for my hands but every thing works great

Love love love. I had the I phone 11 pro max so switching to this I love the boxier style however I do feel the boxier style is a little bit bulky. Also I wish they did not have the camera lenses sticking out the way they do.

Fantastic purchase. I waited way too long. Easiest transfer and setup yet.

I purchased an iPhone 13 Pro Max. The Apple stores said 4 - 5 weeks to order but at Bestbuy it took only 3 days! Amazing.

The prouduct is used so conveniently and smoothly. I like the Iphone 13 and it the best one I have ever used.

Excellent service and happy with this phone. Custer service was excellent.

I really love my new iPhone. It does so much more that my iPhone 7. Would not want to be with out it.

Although i expected a bit better battery life, the iphone continues to be the standard.

Apple products are always good. I don't do the watch, but I do have AirPod pros and they are equally as nice as the phones.

So far this phone is worse than my 11Pro Max exponentially. It has trouble connecting to anything, the call quality is awful… im so disappointed battery life is terrible.

Bought as a Christmas gift for my Grandson! He is thrilled with this phone. He couldn't be happier with his gift.

Transaction went well. Rep was knowledgeable and efficient.

I love the iPhones. I know is preference but I am an iPhone user since it’s conception and still surprises me.