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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 597 reviews
  • Rated 2 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t even got it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant express thee disbelief I’ve gone through. It’s crazy to me that a pre order for a phone is still In progress after a month of purchase. I keep getting these email to give a review on my PURCHASE that I never got. Thank you or reading

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wants a review and don’t have the phone as yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review when you don’t get it on the date that was promised. This is a bunch of bull. Waiting over a month and still don’t have the phone. You might check your bs paperwork before asking to review something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not unlock device carrior lock phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad experiance with best buy take long wait to activate device. not recomnande to those who want unlock phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is locked when paid in full

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is locked even if you pay in full. Return is a hassle wait when only 1 person work at the mobile kiosk. Need improve services

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is locked even if you pay in full. Return is a hassle wait when only 1 person work at the mobile kiosk. Need improve services

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did not hold their word. I have been waiting for three weeks for my phone and they don’t even have a date

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid in Full phone still lock ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay in full price, but the phone still lock ? checking with carriers still no eligible for unlock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No money return on products, then I can’t use! Very unhappy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do better bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t review my item. Shipping says delayed they lost my phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Camera quality is superb!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 13 pro max is perfect. The camera quality is outstanding and it’s incredible how great of a picture you can get with the zoom lens. The detail that is captured is better than anything you’ve seen on an iPhone. Apple has truly outdid themselves. The battery life on the pro max will easily last you more than a day even with heavy usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro still rock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, it still working like new, wife loves it, so if she is happy I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does more than I even understand. I can’t live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Used it now for couple of years. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my phone for about a week and i love it. The expanded landscape and larger keyboard are immediately noticable so i’m not sure i will rber be able to go back to a smaller phone. I use both the esim and the physical sum and conversion from my older iphone was very easy. I haven’t really explored all of the new camera features but with the holidays fast approaching i’ll get a chance to do so soon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ❤️❤️❤️ awesome product loved it awesome camera superb battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Awesome camera great quality and battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Trade-In experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. But overall, was pleased with the whole experience with the trade-in and purchase. It was smooth and easy. Will definitely buy my phone with bestbuy now than I did direct with tmobile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beautiful phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Upgraded from a 13 Pro because the phone was too small. Glad I made the switch! Much better battery life too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone battery life is amazing and picture quality is great

    I would recommend this to a friend