Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 612 reviews
  • Rated 5 out of 5 stars

    VERY NICE PHONE

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my husband's phone. I purchased it for our anniversary! He loved it still got it till this day. WAITING ON NEXT UPGRADES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just transitioned from Samsung products and this is my first iPhone for myself. I was afraid it would be difficult to learn to use but to my surprise it’s not the bad. As with anything…you get better with time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade migration better than previous iPhones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While NOT completely without problems, my migration/upgrade from an iPhone8+ went much better than the upgrade from an iPhone4S. Be sure to have iOS 15 on your current phone before you begin migrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review will be for the 3 new iPhones I bought at the same time. Again the manger went above and beyond to help me and the assistant that set everything up was awesome. Really a great bunch of guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present for my son. He loves it. I always go to best buy for my phones. It's a quick easy process and they have what I'm looking for it can order. Much better than dealing with AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great customer experience!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Could not be happier. Also, Geek Squad was patient, and so helpful. They went above and beyond in the customer service arena. Very pleased with everything about this purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool phone..

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes the same phone's every year...cool colors...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple IPHone 13 Max

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple I3 Pro Max works great. Battery seems to go down quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Ehh iPhone review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just switched from the Samsung Galaxy S21 Ultra to this iPhone 13 pro max and I regret it. I feel that the Galaxy was by far superior in every way. The cameras were better, the screen size, user usability was on point, everything was better. I will be getting another S21.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone are okay...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pre order process was simple but was misguided by the local rep there. Was told it was ready to be used and doesn't need to be activate by an employee over at the mobile department. Not the case, Phone needs be activate by a staff there. Great phone overall but Samsung is better ;)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 13 pro max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good quality phone and well secure I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy from BestBuy!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS THE PLACE TO BUY! I don't have an apple store in my town, & the AT&T store is terrible. Best Buy is the only place I go to get the newest iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, I’m an Apple user and only have positive things to set about my IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold! Yes please!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered the new green for the iPhone 13 but didn't care for it. Then my wife saw the gold and it was in stock so we bought that one instead and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!! Wowwww!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No enough words can’t be put into how great this phone is. I was coming from an iPhone XS Max so I was well do for a new upgraded phone. And all I can say is wowwwwwww!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier purchase and transfer of data than in the past. So far we are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPhone. I upgraded from my iPhone 10. This is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She’s in love with it and Best Buy had it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We promised our granddaughter a new phone for graduation. We were not able to find what she wanted at our local AT&T store but Best Buy had it! She’s in love with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple I-phone 13 Pro Max Blue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this phone for a couple of months. So far so good. I've had to go to youtube to figure things out but thanks to those video's it helps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my iPhone 13 pro max especially the camera.

    I would recommend this to a friend