Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 612 reviews
  • Rated 5 out of 5 stars

    THE BEST IPHONE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a marvelous phone but I am still getting to know it. It will take a little bit of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in and out hassle free girl beging the counter was very knowledgeable and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time that I have the phone it has met all of my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crème de la crème

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! As typical, new features based off the new phone to get adjusted to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Jen!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jen Ayshford is a very knowledgeable Advisor, and she was a great help. The Phone is Super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service setting up my new phone with Jessica. Phone is working perfectly. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and attitude!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AT&T tech was awesome and so knowledgeable! She was so much better that the AT&T store!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone13promax

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first i phone for me. i love it. best buy sales associate was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fast delivery faster than scheduled delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13plus

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone with good display and features. Recommend to buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone pro max is the absolute valued phone for the price, would Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phones, went from Samsung so it’s an adjustment but staff was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phones, went from Samsung so it’s an adjustment but staff was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Son!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt go wrong with this purchase. Our Son was extremely happy with his new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT AS EXPECTED! We stay with apple products for that very reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone and Buying Experience!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great service at Best Buy! Very easy process to add to my existing plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. It works fine, easily paired with iWatch and iPad. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st IPhone in almost 10yrs. I’ve been using android and boy am I happy I made the switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13 pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was needing to be upgraded so this was perfect for upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice iphone 13 had to order at least a couple weeks ahead

    I would recommend this to a friend