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Customer Ratings & Reviews

Your price for this item is $30.56per month
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Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 612 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole family is back to iPhone except for 1. This was my second oldest first iPhone, he has always had Android phone since his first Motorola Atria 2 back in 2011. To say he is pleased with it would be an understatement. The rest of us have 12 Pro Max versions and you can tell a difference with the 120 Hz Pro Motion screen, a great as mine is, his is better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it and the color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected of iPhone 13 love the camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Even better than the iPhone 12 Pro Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually upgrade every year. Almost didn’t this year but i am glad I did. The camera is much better than the iPhone 12 Pro Max and the notch in the top of the screen is much smaller. Very noticeable compared to the 12. Battery life is much better as well. Overall a. Great iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Gotta love the Pro Max!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. The camera is great and takes amazing pics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    IPhone 13 Pro Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much my Iphone 13 Pro Max I like Color Speed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color,longer battery life.I love Apple products and they are getting better and better.Love large screens that 11,12 and 13 have.Getting phone at Best Buy is very simple,everyone is nice and helpful. I stopped going to AT&T stores years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great photo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photos and videos the best phone I have that does everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iphone, purchased this before the 14 came out. Happy with all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all of the features i need. All day battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the 13 pro max. The camera is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. The service here is amazing. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Maxed out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and clarity of the screen. Fast operating system also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for over 3 years and it still works like it’s brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wow….just wowww

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ignore all those negative reviews you have been seeing. There’s a reason theses aren’t in stock anywhere and it’s because they get sold the second they become in stock and can’t keep up with the demand. Has nothing to do with shipping. The camera on this thing is ridiculous and the updated screen with new refresh rate is mind blowing especially for people who watch a lot of stuff on their phone. If you’re going to settle for anything but the pro or pro max save the Benjis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone and great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for about 2 weeks and I have no complaints. As someone who had an Android for years I decided to take a chance and make the switch to iPhone and so far haven’t been disappointed. The phone itself is a beautiful phone in Gold and works as good, if not better in some areas, than my Android did. The only thing that I would caution if you’re making the switch from Android is do not waste your time downloading their “Move to Ios” app, it does not work at all. However, once I finally finished setting up all my apps and logging in it’s been a pleasant experience. The 5 star rating is based purely on the phone itself, both in terms of looks and performance. The only downside is once again the move from Android to iPhone. Other than that, I have no regrets making the switch whatsoever. It was worth the switch

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Fantastic IPhone 13 pro max❣️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with wonderful camera for pictures and videos. I go to a lot of concerts and this phone is what I was seeing other people recording with. Fantastic and very quick and easy to pick out what I wanted and get it installed at my Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I love my news IPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi phone is something else!! Fast, beautiful and reliable. The only negative thing I can find is the weight, the phone is heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Will never go back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to try out a "MAX" model of the iPhone. I was very worried about one-handed use since I was so use to the smaller models, but after having and using the Max I honestly will never go back. The camera on this beast is fantastic as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy made it Easy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked as advertised, buying it from Best Buy was easy. Didn't haggle, didn't try to upsell me. Just helped me with the order, shipped it to me, and I was able to have it as a Christmas gift with no issues. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome Phone and More

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older iPhone and love the upgrade. Phone has a great screen size, clarity is great and phone is very responsive. Fast load times for apps and pages. Camera is awesome. So glad I finally upgraded.

    I would recommend this to a friend
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