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Customer Ratings & Reviews

Your price for this item is $36.11per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 69 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 13 Pro Max 5G 512GB's camera quality and battery life, with many praising the improved picture quality and long-lasting power. The screen size also receives positive feedback, described as "just right" by some users. Ease of use is another frequently cited advantage, highlighting the phone's user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 5 out of 5 stars

    Apple never fails, still the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are the best and only this family will ever buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest color iPhone that apple has made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an expensive phone. Could have saved some $$s by going thru Verizon but thinking of switching carriers and didn’t want a 2 year payoff.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too big and heavy for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be to big and heavy for my arthritic left hand. exchanged for Pro (not Max).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible horrible horrible I will never get a phone from Best Buy again I had nothing but problems with this phone I had to go to apple and get another phone because the one I bought from Best Buy was defective smh third time in three years I go through this and keep giving this company the benefit of the doubt but never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is it???? Purchased a month ago.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 11/26. Was told it would be in 12/17. It's now Christmas day and there's still no sign of receiving the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Get This Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from an 11 Pro Max (which in some regards is too soon). However, if you are coming from that phone or older, this will feel great for a few reasons. 5G is better than I expected, I LOVE the flat edges returning like I thought I would, 120Hz display is almost instantly a must have once you start using it, the blue is gorgeous if you like a good color shift (it appears differently in certain lighting) (though I will admit I was/am a hair away from getting the gold…it’s super close), and THE CAMERAS are an enormous upgrade. They are so impressive. If you are coming from the 12 it’s probably worth waiting though the battery life is a big improvement. However, there’s a lot here to love, and the cameras are a significant update for you all too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouls definitely say it worth the upgrade from an iphone 12 pro max. Cant wait for next years iphone 14 pro max

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Small hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone over all. Apple pays companies and bloggers to brag and wow their products. Don’t upgrade unless you have iphone 11 or older. The hype is driven by what?! Small updates. These updates should not cost $1k Its same size, experience, and value as Iphone 11, and 12 Wait it out and or watch for promotionals

    No, I would not recommend this to a friend