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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 388 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 14 Pro 128GB's exceptional camera quality and all-day battery life. Many appreciate its sleek design, easy-to-use interface, and vibrant display. Positive feedback also mentions the Dynamic Island feature and overall performance. However, some users noted the phone can get warm after charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-388 of 388 reviews
  • Rated 5 out of 5 stars

    Happy with BestBuy order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and fast delivery. No need signature to receive the delivery surprises me a bit but it was okay. The phone is in good quality and flawless. Easy data transfer from my old iphone to 14 pro. So far not being impressed a lot by the pro camera yet so only 4 star to it but I'm happy with the purchase from bestbuy overall.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This phone is trash.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I have ever owned hands down. I’m not being dramatic nor a android fanboy I’m just stating facts here. IOS is horrible. I came to hopefully do a return on this garbage of a phone I have and sadly I’m 4 days passed. I’ll be trading this in for anything else other then a iPhone. Only thing I’d say I like about this phone is the build quality but what is that when updates will ruin my battery/software

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing and working in good condition so far. No complaints on the product. On time delivery and hassle free processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase that I have ever gotten I highly recommend this phone to anyone that’s looking for a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone except that the color actually want was not available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is going backwards, glitchy, unresponsive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is going backwards. I had iphones before and they worked flawlessly, switched to android for some years and decided to go back to Apple. Worse decision ever, it crashes, touch response is bad, glitchy, camera is outdated when you look at competitors. I hate the phone and probably getting an android one back soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service suck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale girl did not send the rebate info to T-Mobile, so T-Mobile did not have upgrade info about my phone upgrade. They said they can resolve the problem by going back to store I bought, since I travel far away, the bestbuy Corp office can't help either

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is defective and I fall under the return period but they still won’t replace it for me. I have been going there since 5 days now.

    No, I would not recommend this to a friend