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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 388 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 14 Pro 128GB's exceptional camera quality and all-day battery life. Many appreciate its sleek design, easy-to-use interface, and vibrant display. Positive feedback also mentions the Dynamic Island feature and overall performance. However, some users noted the phone can get warm after charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 388 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth Buying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New gen of iPhone 14 Pro with best camera and display.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I still love my iPhone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picture quality is the best that I've gotten out of any iPhone. However, the video quality lacks. I often see my videos becoming choppy as if I were editing jump cuts into them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally went in for the regular 14 but didn’t realize the associate grabbed the wrong one until after it was already activated. It turned out to be a happy accident because the phone is amazing. Great customer service the associate that helped us was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Dynamic island, Speed

    Rated 5 out of 5 stars

    Improved!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the dynamic island, better camera and speed. Better cases were available than for my last phone too, so that’s a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Dynamic island

    Rated 5 out of 5 stars

    Pay the extra money for the Pro model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE best iPhone I've owned to date. I had an iPhone 12 before the purchase and the Pro is upgraded in every way I need for my photo/video hobby - zoom levels on the camera, portrait mode, cinematic video, plus the action camera is icing on the cake. I use a gimbal for shots and the action feature does a really good job emulating that. The dynamic island is neat and I'm sure it will get more interesting through the lifetime of the phone. Deep Purple is a slick color and iOS 16 runs like a dream on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPhone. The gold color is more than I expected it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Color

    Rated 4 out of 5 stars

    Iphone 14 pro and awesome experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone and good offer from Best-buy for trade in. The new iphone is amazing and the camera is awesome. I love the ios 16 update and they way it looks. Deep Purple is amazing color. However I did not like the process of trade in through Best-Buy, I will appreciate in futureif you could give customer a chance to transfer data at their own leisure time. I tried transferring data from android to ios and the store executive did not allow it and ask to back up. How in the whole world will anyone transfer android backup to new ios without using move to ios app? The store executive said “He cannot do trade in unless the old phone is reset to factory and will open the new iphone” I am super annoyed with this. I have been a loyal best-buy customer for years and I did not expect that behavior. Please fix this system. If you don’t next your you would lose me as a customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone as my old Apple phone had issues. I like the Apple product so this time I got the latest instead of buying my sons’ old one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, battery can last a long time with constant use as long as you have it on low battery power mode

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great phone. Takes great pictures. It integrates well in the Apple ecosystem which is why I switched from a Samsung to iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 11 pro max to this 14 pro and i am glad that i did. I can nicely fit my phone in my pocket and use it one handed. I love the purple color and of course the camera is amazing once you know the functionality. What i do miss from having the pro max is the battery life. All and all, I’m content.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is decent and the build quality is really good. It doesn't feel good to hold in the hand for very long because of the flat edges and I wish it had the rounded edges that the iPhone X, XS, and 11 series. If you are wanting an iPhone, you already know what you are getting into and can't go wrong with it if it is what you want. Battery life was better on the iPhone 11 Pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phone Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone 14 Pro, it is so sensitive, but I am still Lear it. What I live about it is it really takes nice pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with best design so far. With great performance and camera quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I dont have to speak on speaker mode all the time. So nice to be able to have private conversations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple IPhone 14 Pro 128GB cellphone is a good size to carry and hold. Did not take long to adjust to the new features. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I purchased this phone for my daughter. She absolutely loves her phone and it takes awesome pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery cellphones. Bright colors and practical tools.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek amd easy to use! Battery is fantastic considering it's used primarily by a 13 yo!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m overall happy with the phone works fast battery last long no problem with it

    I would recommend this to a friend
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