Customer Ratings & Reviews

I had the 12 pro before upgrading to this model. The 12 pro worked flawlessly but there are lots of bugs on this model. Apple have done lots of upgrades to fix the bugs; however, they’re still no the best apple can offer

I always go to Best Buy for my phones and always give a good deal and never have trouble purchasing even if it’s not in stock i they do two day shipping and I love it thank you best buy

I upgraded from the iPhone XR and couldn’t be happier. I love the bigger display! Best Buy was quick to email me when my order was ready and the process to pick up my new iPhone was quick and easy.

My iPhone 12 Pro Max started giving me issues, so I decided to upgrade to the 14 Pro Max. Personally, I love Apple, even with the lack of innovation. This phone is fast, and I love the camera quality BUT, this phone isn’t much of an upgrade from the iPhone 13 Pro Max. I definitely wouldn’t recommend anyone running out to get it. The dynamic island shows cute animations, but it’s forgettable. One more thing, the battery life… isn’t that great at all!!!!!

Great product and customer service. The new iPhone is so fast and the camera quality is amazing! Thank you Best Buy for having the product

I loveeeee my new phone! It was fast shipping and if it was for the holiday it would’ve gotten to me in 2 days! Definitely buy if you thinking about it. The color is beautiful too (:

Great experience from start to finish. Josh knew what he was doing, answered any questions I had and made me feel very confident in my purchase. I will patronize this location again!

Great camera. Upgraded from a 12 pro and so far this phones camera is a pretty big upgrade. The battery is also a lot better.

Just got the phone. Works great. Was able to unlock it same day on the t-mobile website(not sure how, I checked lock status and it was unlocked 5-10 minutes after). Took a random pic with it and attached

We came in to buy new cell phones. The Salesperson was knowledgeable, friendly and made us feel very well taken care of. I will return to this store to deal with Josh again.

This phone was purchased for my son and it is his second Apple phone. He is so happy with it and likes it over android phones which he has also had in the past.

I can never go wrong with buying anything I need from Best Buy. I always get the best of services and quality products. Best Buy is #1 place to shop.

Absolutely flawless. The size is perfect. And the service at Bestbuy is always superb. I felt like I made the purchase at an Apple Store. Great team. Thanks guys

First of all, the battery of this phone is amazing. Whole day battery. Amazing camera and gotta love the 120htz screen.

Massive upgrade from my iphone X, significantly heavier and larger and feels good in the hands. Dynamic Island is alright but not a significant feature that should influence one's purchase. Still getting used to the always on display but its nice to have

My experience ordering my iPhone in store with the associate. They were very helpful and gave me accurate details and an estimate on timing and everything for delivery.

Amazing phone, processor, camera and video, the pro max is the way to go

Well I really liked how the staffs treated me and my dad when we came to purchase and helped us with what we need. I would recommend it.

Great phone and great customer service. Would totally buy again

I received my phone in a timely manner. I had received help from the staff to help me transfer all my phone data.