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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 543 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the iPhone 14 Pro Max 128GB's exceptional camera quality and impressive battery life, with many praising its vibrant colors and smooth performance. Positive feedback also highlights the ease of use, appealing design, and innovative features like the Dynamic Island. While some find the phone a bit heavy, the overwhelmingly positive reviews focus on its superior capabilities and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 543 reviews
  • Rated 4 out of 5 stars

    Is it too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing Apple didn’t increase the price Love the size but camera makes it ver bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Solid. Haven't really had opportunity to explore new camera yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple iPhone 14 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from iPhone 11. Seems a bit more prone to unintended inputs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same as 14 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the same as the iPhone 14 pro max. I ended up returning this, no need to buy the same phone twice. If you still have a 13 or below iPhone it’s worth the upgrade but I’ll upgrade once they release a newer model with more feature but for the meantime in ok with the 14 pro max.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice phone ,it is good for everything i need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    O man

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to order the phone. It was a pain to cancel the phone and it also is a pain that BBY doesn’t deal with Tmobile anymore!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience- never go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience getting my iPhone after so many calls and appears I was the one who pushed them to search inventory and finally they found it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the connectivity issues with the iPhone 14 Pro Max signal or call drop with T-Mobile the WIFI slow and no smooth, I am not recommend it to my friends

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally they give away 3 months of apple music and they didn't give me anything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with getting my iPhone. I won’t visit Best Buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone great sound down side no SIM card very reliable 5 G

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera only really good thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok phone but still lacking a lot of features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks they gave me a Verizon phone for a T-Mobile line that I can’t even use. Mind you I have no phone because they took my phone on a trade in!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told I was going to get the phone in 2 weeks and it’s been over 2 weeks and now I was told it’s going to take a month or more to receive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I bought it it doesn't work well I totally regret changing my iPhone 12 Pro Max for this model that has given me headaches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    KV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps freezing data and Wi-Fi like slow motion over all this phone not good enough to be iPhone 14 pro max

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Best phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone works great and camera is awesome! Glad I decided on pro max!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    14 Pro Max is an excellent iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 14 Pro Max from the 11 and I am very pleased. The 14 Pro Max is an excellent iPhone with a superior camera and screen resolution. A bit pricey but that is the world we live in now. My iPhone 1 was only $350!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my first iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever iPhone and I’m really enjoying it so far. Very zippy and clean appearance. I love the quick setting features for “taps” and how I can set my background to flip through my pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable in-person in-store buying experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying the electronics feom BestBuy for pretty long time now. New electronics or the open box laptops for teenagers are my priorities and always my experience is getting better year by year. Unbeatable prices, in-person buying experience, always given the priority to us. Todays experience was even better, I wanted to upgrade my phone and was not sure about the features, associte gave me the complete details about not only the price but the price match too. He was knowlageable as well as trained for evry question. The store living upto its name....BestBuy....best buying in-person experience. Congrates and well wishes.

    I would recommend this to a friend