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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 394 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the iPhone 14 Pro Max 128GB's exceptional camera quality, long battery life, and user-friendly interface as significant strengths. Many appreciate the larger screen size and sleek design, while some find the weight to be a minor drawback. Positive feedback also highlights the improved performance and innovative features like the Dynamic Island. A few users reported minor issues with FaceTime functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 394 reviews
  • Rated 1 out of 5 stars

    Bad Phone Put Out From Apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy did Apple really put out one of the biggest pieces of garbage yet. This phone has never been reliable since around the second month of owning it. It at times just randomly turns off or starts playing music, it's crazy. I've had it checked out and Apple says there is nothing wrong with it. Really? I have coworkers that have the same phone having similar issues with their phones. I cannot wait to see what comes out next, because this thing has got to go. I'm Not an Andriod fan, but if Apple doesn't straighten out I will make changes. It's a shame, I've had an Apple phone ever since they started making them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ok new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. The pick up signal seems better than the previous model I had but does not seem like an upgrade much aside from what I just listed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 14 iPhone is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Definitely recommend and the people at Best Buy did an amazing job getting everything switched over for me and make sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone with better reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the 11 Pro Max. I seem to get better reception as well which is tough with electric radiant heating in floors and ceilings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone is great! It took a little getting use to since this was my first cell phone. Also customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in at closing time basically & they still helped me & made sure everything was good before I left the store after closing hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff and very professional! Also, Lucas was extremely helpful and patient which is very rare in most stores. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abe and Ayden where great help! We where opening up new lines with Verizon and they guided us through every single step!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate at the phones was very helpful and took his time and made sure everything was right... Great employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone;minor improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone to date. Not much of an upgrade from 13 pro max but if you have anything older then yea it’s a good upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might be biased since I have always had iPhones and my last one was the iPhone8 so this was a welcome upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great in getting iPhones purchased and delivered and coordinated switching service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves her new phone. She has had an android in the past but loves her apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Best Buy was great coordinating purchase of the phone and switching service providers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happyestiPhone14promaxbuyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new iPhone 14 Pro Max and especially happy with the boys at Best Buys who set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great services and everything was perfect in your store so thank you to all of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the dynamic island!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 14 Pro Max to replace my 12 Pro Max and am definitely happy with my upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone! I upgraded from the XS max to the 14 pro max and couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was awesome. Very helpful and the total tech is so easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 PRo Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched back from android and I am extremely happy I did. So much better

    I would recommend this to a friend