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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 394 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the iPhone 14 Pro Max 128GB's exceptional camera quality, long battery life, and user-friendly interface as significant strengths. Many appreciate the larger screen size and sleek design, while some find the weight to be a minor drawback. Positive feedback also highlights the improved performance and innovative features like the Dynamic Island. A few users reported minor issues with FaceTime functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-394 of 394 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I don't even mind it being a little bigger than my old iPhone 6s. So far so good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it for the camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer modification of all my photos whether I want it or not is just sad. This technology just isn’t to a place where we should be forced to use it. All my photos look filtered and fake, colors are off and granular. Even in the best light where photos are super easy it finds a way to mess them up. Thought I was upgrading from my 11 pro. What I would give to have that phone back. I love to take and share photos now it’s an embarrassment. I’ve given up and rarely take photos. Please give us a way to turn off the over processing of our photos. Please!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone does more than I expected. Was a good purchase with the iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Upper Echelon of I-Phone's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model, sleek, and fast speeds. Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but did suffer from the black screen of death one night but after tapping the screen and pushing the up and down volume buttons and the on button it came back to life. I like how you cDNA see the time even when it’s off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iphone look like bath toy i need new phone but not i phone i need you phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1 star review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone hasnt even been realeased yet and they are mad they hasnt received it lol. mine is shipping in october too. unless youre an influencer, you wont receive it until its realeaed to the public.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST iPHONE YET!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned iPhones since the second iPhone hit the market. This one blows all others away in speed, functionality and picture quality. LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is for the person who put one star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at relase dates you’re order isnt “delayed” the phone drops on october 10th due your research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Imagine revieing a phone without getting it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine leaving a 1 star review on a product you have not recieved yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Phone 14 Pro Max is Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To make it clear the only phone releasing 10/07 is the iphone 14 plus not any of the pro models which was set to release and has released 09/16/2022. The issue is Best Buy allowed for too many pre-orders of this phone and it resulted in them not being able to fulfill the pre-orders on the date mentioned which is 09/16. There needs to be better accountability from Best Buy and especially at a time where retail is not doing well please do not mislead customers. I get it there are delays but there needs to be more quality control and metrics to impede on situations as such. This will only result in consumers canceling their orders and going to Apple (if you check 7-8am you can be lucky to reserve an iphone through apple) Unfortunately, the reviews that are low are not on the product at all but at Best Buy itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy does it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered this phone. I was supposed ti get it tuesday after it was released. Then the date updated to October. I cancelled the offer went across the street to verizon and picked it up no issues. Out of there in less than 10 minutes. I pre ordered the fold 4 and the same thing. They actually had the phone on release day but held it till the next day. The only reason i waited was because they gave you more on a samsung like double the storage and a case. But best buy needs to get it together. Cause it happened to me twice. Really ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone 14 pro max deep purple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed one month!! I purchased in pre order day and now I need to October 10 to receive my device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I waited 3 years for this :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is bad phone is glitchy and i like the 11 PM better

    No, I would not recommend this to a friend