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Customer reviews

Rating 4.8 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the iPhone 14 Pro Max 256GB's camera quality, battery life, and the ease of use. Many appreciate the larger screen size and the innovative Dynamic Island feature. While some find the device expensive and heavy, positive feedback on performance and design is also prevalent. The ample storage is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 558 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Its okay but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but not great, they still need to improve cellular signal strength, limited options, phone shouldn't cost more than 750 for what you get

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, smooth quality! I really appreciate how fast it is!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, love it and worth it. Pro max is def the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice perfect mobile device with a touch of elegant design

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the phone enjoying it so much good choice good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new Iphone 14 Pro Max. It is a big upgrade from the Iphone XR that I had for several years. I like the various features of the camera and working with it to try different photos. Overall the phone works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, but…

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife as a Christmas gift, found out she was cheating (using the same phone I gifted her) in January.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The camera really surprised me with its 48 main camera and many new features that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get all of our techno equipment from Best Buy!!! Especially with the Total Tech program, you can’t go wrong! Their Geek Squad is like no other customer service I’ve experienced. Just wish you could call the store directly, but corporate has changed that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 14 pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone just wish the battery was better. The screen is perfect cameras are great. Would recommend to any fan of apple

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Great but BIG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing well but very large and heavy. I will switch to small iPhone next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That purple color tho

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on release day! Process to activate was smooth and without any issues. Wish they would have had T-Mobile for the iPhone 15 pro max! Overall happy with the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavier and thicker than the 11 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than the 11 pro max. The screen is very sensitive too. But works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love my new phone with Best Buy do you have the greatest deal? The phone was great. Hi I purchased my phone at Best Buy my phone is unlocked go to Best Buy. Do you have the best product there?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my new IPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone is nice. I like it. I have always bought Android phones before. I wish they had directions in the package. Phone Carriers in the area need to add more towers for better reception. That would be a big help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iphone 11 pro max and i love the upgrade to the screen, camera and dynamic island. Worth it! Get the extra memory because the photos are larger sized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone shipped very quickly in safe, discrete packaging. Was already set up with our existing phone number, so only took a few minutes to get running out of the box. Phone itself has been excellent, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Battery life could be better. Not a huge difference since the XR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very special to them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month I forgot there names but Best Buy team was very helpful and patient The had all answers with details Very professional staff Thanks for the manager who came to ask , how was I getting served

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Astonishing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 Pro Max’s clever Dynamic Island, powerful cameras, always-on display and super long battery life make it the best phone money can buy.

    I would recommend this to a friend